eEridani
lvl.3
Flight distance : 7006224 ft
United States
Offline
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-- I'd guess the charger itself has failed. Not all three batteries. Does the hub LED light up when you plug in the charger to it?
When did you buy the drone, and how many times have you used it and recharged the batteries?
If less than a year old, I think they must honor the advertised warranty on all supplied parts, so all three batteries are covered.
https://en.wikipedia.org/wiki/Magnuson%E2%80%93Moss_Warranty_Act
From DJI's warranty pages you have a year of warranty:
https://www.dji.com/service/policy -> Warranty Period of Main Parts*
Battery 12 Months and less than 200 Charge Cycles
Charger 12 Months
Battery Charging Hub 12 Months
https://www.dji.com/service/policy
What is Covered
Under this Limited Warranty, DJI warrants that each DJI product that you purchase will be free from material and workmanship defects under normal use in accordance with DJI’s published product materials during the warranty period. DJI’s published product materials include, but not limited to, user manuals, safety guidelines, specifications, in-app notifications, and service communications.
The warranty period for different products and parts vary, please check http://www.dji.com/service to verify the duration of the warranty for your particular product or parts. The warranty period for a product starts on the day such product is delivered, If you cannot provide invoice or other valid proof of purchase, then the warranty period will start from 90 days after the shipping date that shows on the product, unless otherwise agreed upon between you and DJI. |
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