rmerrittdji
New
Flight distance : 43684 ft
United States
Offline
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DJI Paladin Posted at 9-25 23:30
Hi, thank you for reaching out. We're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your understanding and support.
Thank you for your reply. I was able to re-position the camera by hand. I have completed a gimbal calibration and a test flight. All seems well. Thank you again. |
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