DJI Fly stopped working each 5-10 minutes on Oneplus 8T
1048 2 2021-9-30
Uploading and Loding Picture ...(0/1)
o(^-^)o
fand0
lvl.1
Flight distance : 334715 ft
Ukraine
Offline

Main problem: DJI Fly stopped working each 5-10 minutes on Oneplus 8T.I do not have now any other devices and do not want to try something new just to prove that something is wrong with support of my smartphone.

I use mini 2 and each 5 or 10 minutes app is crashing and executing again, RC or mini 2 itself continue working, so issue only in app.
2021-9-30
Use props
DJI Stephen
DJI team
Offline

Hello there fand0. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try using a different recommended mobile device to see if the issue will persists? Upon checking the said mobile device ( Oneplus 8T ) that your are using on the DJI Fly application. I am sorry to say that the said mobile device is not recommended for the said DJI application. We would suggest using a recommended mobile device for the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Oneplus 8T will be able to work on the DJI Fly application. But however, since it's not yet optimized with the said DJI application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it. For reference I will post a link where in you can check the recommended mobile devices for the DJI Fly application ( https://www.dji.com/downloads/djiapp/dji-fly ). Thank you.
2021-9-30
Use props
fand0
lvl.1
Flight distance : 334715 ft
Ukraine
Offline

DJI Stephen Posted at 9-30 17:52
Hello there fand0. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try using a different recommended mobile device to see if the issue will persists? Upon checking the said mobile device ( Oneplus 8T ) that your are using on the DJI Fly application. I am sorry to say that the said mobile device is not recommended for the said DJI application. We would suggest using a recommended mobile device for the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Oneplus 8T will be able to work on the DJI Fly application. But however, since it's not yet optimized with the said DJI application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it. For reference I will post a link where in you can check the recommended mobile devices for the DJI Fly application ( https://www.dji.com/downloads/djiapp/dji-fly ). Thank you.

How it is possible, recommended devices: OnePlus 9 Pro,OnePlus 9,OnePlus 7,OnePlus 6T and no 8T if 8T higher then 6T and 7...
2021-9-30
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules