How to get warranty for a discontinued DJI product?
329 3 2021-10-4
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Drona_charya
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India
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Hi, I got a little weird doubt here. I am about to get this drone that has DJI air unit on it. I know that it is discontinued, But i would like to know how can i get warranty on a discontinued product? Do i need to send it back to china to get warranty or on the worst scenario, what if i receive a faulty air unit on it?

Thanks
2021-10-4
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DJI Natalia
Administrator

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Hi there, just to verify, are you referring to the DJI FPV Air Unit Module (https://store.dji.com/product/dji-fpv-air-unit-module)? If yes, it is still on sale on our official online store.

For the products that are not be sold on the DJI official online store, you may check if the local authorized retail stores sell them or not: https://www.dji.com/where-to-buy ... te&from=footer. If DJI has not made official service termination announcements, you can still get support and service from our official repair center. Please contact our support team via http://www.dji.com/support and provide more details for further assistance. Thanks.
2021-10-4
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Drona_charya
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India
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Hi
The link you have shared is not working for me. But I hope that is the Air unit. But isn't it discontinued, I saw some news that the Air unit was discontinued? Moreover, I couldn't find any Indian stores under the retailer list.  https://www.dji.com/where-to-buy/retail-stores. Does that mean i will need to send it to china for repairs if i have a problem in future?
2021-10-11
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DAFlys
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Flight distance : 312090263 ft
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United Kingdom
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Drona_charya Posted at 10-11 12:05
Hi
The link you have shared is not working for me. But I hope that is the Air unit. But isn't it discontinued, I saw some news that the Air unit was discontinued? Moreover, I couldn't find any Indian stores under the retailer list.  https://www.dji.com/where-to-buy/retail-stores. Does that mean i will need to send it to china for repairs if i have a problem in future?

It doesn’t seem like India has any support due to the import drone policies.
2021-10-12
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