I have been trying to calibrate the vision system on an M2 Enterprise Advanced through the DJI Assistant App on a Windows laptop. Every time I complete the calibration process, I get an Error Message stating there is a calculation error to do with my screen size. I have tried entering my screen size and my screen resolution in the box, but when I restart the calibration process I cannot proceed, the video output of the drone is no longer displayed in the bottom left of the screen.
To try and solve this issue I have reinstalled the app multiple times, as well as trying different monitor resolutions, neither of these solutions worked.
What else can I try to fix this issue?

I don't suppose you have a curved monitor installed by any chance? If so; I find that I get this when I have a curved monitor set as my primary monitor. When this popup comes up however entering the resolution does nothing. I'd see if you can either set a flat monitor as your default monitor, restart DJI Assistant 2 and try again, if it still happens you may have to disconnect the curved monitor entirely until after you've finished calibrated. That IS if you have a curved monitor set up, if not it's another issue entirely

DubSound Posted at 10-6 03:50
I don't suppose you have a curved monitor installed by any chance? If so; I find that I get this when I have a curved monitor set as my primary monitor. When this popup comes up however entering the resolution does nothing. I'd see if you can either set a flat monitor as your default monitor, restart DJI Assistant 2 and try again, if it still happens you may have to disconnect the curved monitor entirely until after you've finished calibrated. That IS if you have a curved monitor set up, if not it's another issue entirely

I'm trying to calibrate on an HP Laptop with no external monitors connected. Thank you for your response though.

Hello there Ewan.AC. I am sorry for the trouble and thank you for reaching out. You may give a try to change the resolution of your screen for your reference you may take a look at this information. It is recommended to use a monitor with a size of 14 inches or more, and a curved screen is not supposed to be used. Set the display resolution to the recommended value (usually 14 inches for 1366*768 or 1440*900; 17 inches for 1366*768 or 1280*720; 19 inches for 1366*768 or 1440*900; 22 inches for 1680) *1050 or 1920*1080; 24 inches for 1920*1080 or 1920*1200). Thank you.

DJI Stephen Posted at 2021-10-6 18:52
Hello there Ewan.AC. I am sorry for the trouble and thank you for reaching out. You may give a try to change the resolution of your screen for your reference you may take a look at this information. It is recommended to use a monitor with a size of 14 inches or more, and a curved screen is not supposed to be used. Set the display resolution to the recommended value (usually 14 inches for 1366*768 or 1440*900; 17 inches for 1366*768 or 1280*720; 19 inches for 1366*768 or 1440*900; 22 inches for 1680) *1050 or 1920*1080; 24 inches for 1920*1080 or 1920*1200). Thank you.

the calibration process don't progress
i changed the resolution but it didn't work
no green rectangle or red rectangle appears
even the camera view on the left corner don't show anything