Account log in fails
225 3 2021-11-13
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jimcullen
lvl.1
Flight distance : 12051 ft
Australia
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Hello,

Im using the Smart controller to fly my Mavic 2 Pro drone.

Its all updated to current firmware but I cannot log into my Dji account. My email and password are fine, the sticking point is the verification code. I'm entering the correct code but always get a fail!.

What could be going on here.


I notice when doing same on my computer there is and option box to tick during the login process but not on the smart controller.

Cheers
James


2021-11-13
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jimcullen
lvl.1
Flight distance : 12051 ft
Australia
Offline

ok got logged in . Thanks.
2021-11-13
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi. James. We're glad that you have already managed to isolate the issue that you experienced. Please don't hesitate to reach us if you have other inquiries. Thank you for your valued support.
2021-11-14
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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jimcullen Posted at 11-13 19:31
ok got logged in . Thanks.

Did you have to do anything special.  In the process I trying to pickup a second hand controller.
2021-11-14
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