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DJI Osmo Action 2 Webcam Mode on Mac not working
5249 12 2021-11-17
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ChristophB
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Flight distance : 1187500 ft
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Hong Kong
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Hello,

Has anyone managed to get the Webcam mode via USB-C cable to work on a Mac? My Mac software (e.g. browser, etc.) is recognising that there is a DJI Action 2 camera, but it can't retrieve any information. Other tools give me errors such as:

Screenshot 2021-11-17 at 21.17.29.png

Or the software gets such on "the camera is starting" (Chrome):

Screenshot 2021-11-17 at 21.19.28.png

Do I need a driver or something? I'm on MacOS Monterey on an M1 Mac Mini.

Thanks,
Christoph
2021-11-17
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DJI-ytao
DJI R&D Squad
Flight distance : 1209413 ft
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Hi  Action2 uvc works fine on MacOS 11(bigSur)

MacOS 12 Monterey releases at the end of Oct 2021. we did find the issue you meet.

now we are still solving this, it is a software issue.
(there is lots discussion for usb camera adjust Monterey in other forum:
https://forums.macrumors.com/thr ... usb-webcam.2320189/
https://forum.manycam.com/t/inst ... camera-anymore/5750 )
2021-11-17
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DJI Stephen
DJI team
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Hello there ChristophB. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please refer to the post of DJI-ytao on post #2 with regards to this issue. Thank you.
2021-11-17
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ChristophB
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DJI-ytao Posted at 11-17 06:09
Hi  Action2 uvc works fine on MacOS 11(bigSur)

MacOS 12 Monterey releases at the end of Oct 2021. we did find the issue you meet.

Hi DJI-ytao, thanks for those links, but I think they got truncated. Do you have the full links somewhere/ Thanks, Christoph
2021-11-17
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DJI Susan
Administrator
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ChristophB Posted at 11-17 19:02
Hi DJI-ytao, thanks for those links, but I think they got truncated. Do you have the full links somewhere/ Thanks, Christoph

Hi Christoph, the links have been updated. Please check again.
2021-11-17
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djiuser_jVRVdnmP7mWf
lvl.1

United Kingdom
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Has there been any resolution from DJI on this?  As of February 2022 I am still having this issue.

Be well.

Jonathan
2022-2-15
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netgifted
lvl.1

Canada
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I have the same issue
2022-3-7
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StevenJ
lvl.1
United States
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Same issue here, MacOS Monterey 12.2.1
2022-3-8
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jczki0
lvl.1

France
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I'm also seeing this on Monterey 12.5.1

Really wish I could use this camera as a webcam for this kind of money.
2022-8-20
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Rodinal
lvl.1
Germany
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It's been about 10 months since the trouble was reported in this thread at first. There must be an important reason why this obvious bug hasn't been fixed yet. DJI, could you tell us this reason please?

Other USB Video Class capable cameras do work with Monterey, so this is most likely a DJI issue.
2022-8-25
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clint1977
lvl.1
France
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Hello,
any news on this one. Action 2 still not working on Monterey or Ventura beta 5. Wish I could find a way...
2022-9-16
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DJI-ytao
DJI R&D Squad
Flight distance : 1209413 ft
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Hi All
MacOS 13.0.1 solves the webcam issue. we test and Action2 works well now
2022-11-11
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djiuser_n1rjFtk2klhU
lvl.1
Flight distance : 46 ft
United Kingdom
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DJI-ytao Posted at 11-11 06:26
Hi All
MacOS 13.0.1 solves the webcam issue. we test and Action2 works well now

then its broken again in 13.1
2022-11-30
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