I haven't flown my Mavic Air for a while. When I turned it on a few days ago, everything looked fine, except the gimbal, which was pointing to the right / down and a bit tilted.

The gimbal still works (reacts to moving the mavic air), but it tries to "center" too much to the right to the point where it says (all the time) gimbal motor overload.

I tried calibrating the gimbal, but the process starts, shows it's at 10% and then stuck forever (I can't even exit the flow on the phone).

Here's a short video that demonstrates how the gimbal works: https://youtu.be/k0u-ukKX89Q

Any suggestions on what can be done? The drone didn't suffer any mechanical damage, and generally, everything seems to work (I replaced a fan that stopped working, and it took some time until I got the fan and had time to replace it).

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. Thank you for your kind and understanding.

youtu.be/watch?v=rrdbJNnMeQ8 Watch this video

sequel Posted at 11-25 01:38
youtu.be/watch?v=rrdbJNnMeQ8 Watch this video

Woa! This is amazing. Fixed the problem. Thanks so much.

b-ori Posted at 11-29 21:52
Woa! This is amazing. Fixed the problem. Thanks so much.

What you call difficult can sometimes be very easy. The world's biggest stinginess; is to hide the information you know.