My magic air is showing status as critical error and iam not able to connect to thr WiFi of the drone through phone.
With the RC iam able to connect but then cannot do anything post that.
Tried resetting the password but the led remain in red post the three beeps so iam assuming its not getting reset.

Hello there Murireads. I am sorry for the trouble this has caused and thank you for reaching out.. Kindly restore the settings to factory defaults using DJI Assistant 2. You can download the software here: https://www.dji.com/mavic-air/info#downloads and follow the video tutorial below. Please keep us posted on the said issue for us to help you further. Thank you.

DJI Stephen Posted at 11-21 20:22
Hello there Murireads. I am sorry for the trouble this has caused and thank you for reaching out.. Kindly restore the settings to factory defaults using DJI Assistant 2. You can download the software here: https://www.dji.com/mavic-air/info#downloads and follow the video tutorial below. Please keep us posted on the said issue for us to help you further. Thank you.

https://www.youtube.com/watch?v=XPmWvxeSp7E

The DJi assistant is sayiing that the DJI assistant 2 is not compatible with the Mavic air and to get the right DJI assistant . How do i get the DJI assistant for Mavic Air. ?

Murireads Posted at 11-28 07:31
The DJi assistant is sayiing that the DJI assistant 2 is not compatible with the Mavic air and to get the right DJI assistant . How do i get the DJI assistant for Mavic Air. ?

Hi there Murireads. Thank you for the reply and for these information that you have given. Kindly please try to download the DJI Assistant 2 for the DJI Mavic Air from this DJI Link ( https://www.dji.com/downloads/pr ... ;from=insite_search ) to see if the issue will still persist? Kindly please keep us posted for further assistance. Thank you.