Black screen issue on S21+
997 11 2021-11-23
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JayHuynh
lvl.1
Flight distance : 347894 ft
Vietnam
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Hi guy,

Is there anyone having the issue with S21+? Mine is showing just black screen on the camera view but taking pics and video works fine.
I'm using S21+ 5G with Android 12 (One UI 4) and I tried to update the latest DJI Fly version but no hope.
It was fine like 2 months ago

Thanks for the answer
2021-11-23
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Popeye1
lvl.3
Flight distance : 511722 ft

United Kingdom
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Yes this is a known issue. If you search the forums you will se plenty post’s about Samsung and pixel phones not being compatible with the fly app.
2021-11-23
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JohnDG
Second Officer
Flight distance : 1097270 ft
Malaysia
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Fly isn't ready yet for Android 12.

Devices are getting  Android updates now. My S20fe is scheduled for update in January.
2021-11-23
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djiuser_irAlnNdicCsT
New

Malaysia
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Same Issue
2021-11-23
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Edwin T
lvl.4
Flight distance : 853645 ft
Malaysia
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Welcome to the club pal. Here's what they replied from Dji side.
https://forum.dji.com/forum.php? ... 781&pid=2603291
2021-11-23
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DJI Stephen
DJI team
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Hello there JayHuynh. I am sorry for the trouble this has caused and thank you for reaching out. The Android 12 beta version is being continuously updated. DJI is working on the compatibility with Android 12 and will continue to optimize in subsequent releases. As of the moment it is recommended that please use the said DJI drone with an Android 11. Thank you.
2021-11-23
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fanse283060d
lvl.2
Flight distance : 295417 ft
Italy
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Ho un samsung s21 ultra quando collego il dji mini due lo schermo del cellulare e nero non vedo l'anteprima video. Sapete se dji ci sta lavorando per renderlo compatibile grazie.
2021-11-24
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JayHuynh
lvl.1
Flight distance : 347894 ft
Vietnam
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DJI Stephen Posted at 11-23 21:14
Hello there JayHuynh. I am sorry for the trouble this has caused and thank you for reaching out. The Android 12 beta version is being continuously updated. DJI is working on the compatibility with Android 12 and will continue to optimize in subsequent releases. As of the moment it is recommended that please use the said DJI drone with an Android 11. Thank you.

Hi Stephen,

Thanks for your reply, but do you know when will new update be released?
I hope that the future releases will cover also new android releases because I don't think buying a new phone with an old release to use my fly cam will be the best experience with DJI
2021-11-24
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Johnny_J
Second Officer

Sweden
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DJI Stephen Posted at 11-23 21:14
Hello there JayHuynh. I am sorry for the trouble this has caused and thank you for reaching out. The Android 12 beta version is being continuously updated. DJI is working on the compatibility with Android 12 and will continue to optimize in subsequent releases. As of the moment it is recommended that please use the said DJI drone with an Android 11. Thank you.

No! They are not, DJI Stephen. If that is indeed the case, can you give us a time frame?
2021-11-24
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JayHuynh
lvl.1
Flight distance : 347894 ft
Vietnam
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Hi guy,

Just to let you know that I tested the new DJI Fly 1.5.4 on my phone and it works.
I'm using S21+ 5G with Exynos.
The video feed is back, I didn't test outside but it seems to be working.

Thanks to DJI team.
2021-12-12
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Lord Antony
lvl.2
Russia
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JayHuynh Posted at 2021-12-12 07:09
Hi guy,

Just to let you know that I tested the new DJI Fly 1.5.4 on my phone and it works.

What version of Android do you have: 11 or 12?
2022-2-3
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JayHuynh
lvl.1
Flight distance : 347894 ft
Vietnam
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Lord Antony Posted at 2-3 00:39
What version of Android do you have: 11 or 12?

Android 12
2022-2-3
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