fansddd5f89e
lvl.1
Flight distance : 66424 ft
United States
Offline
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I just purchased the DJI Air 2S Combo kit with the regular controller. I am giving my Mavic Air 2 Combo kit (that kit has the Smart Controller which I am going to keep and use with the new Air 2S and he will be given the new regular controller that came with the Air 2S to my son and need some help here. I don't want to mess things up so the DJI Care Refresh will stay with the Air 2. When going to Profile, I then chose Device Management... a menu appears showing on the left 'Account and Device' and to the right shows it is bound to my email address, beneath that in Blue it shows 'Remove Device from Account' with the Aircraft SN below. Beneath 'Account and Device' on the left it shows 'Value-added Service', on the right it shows 'Replacement Service' Valid. Beneath that is shows 'Remote Controller' with the SN and beneath that it shows in Red 'Unbind RC'. I do not know which one I should do first. Can anyone give me the correct way of doing this so he can fly and register the Air 2 in his account with DJI? Apparently if I do not do the right thing here, the 'Fly Away' coverage from the DJI Care Refresh plan will no longer be valid. I tried going into support on DJI earlier, but after waiting for quite some time I had to log out. Thank you so much to anyone who can help me here! Bob
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