Dead Pixels on Goggle Screen
1318 3 2021-12-16
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tinexd
lvl.2
Germany
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Hello, i have white pixels on the black screen and dark pixels which show up on colored parts in the screen. These goggles are already a replacement device. I sent the Goggles with Videos and Pictures back to dji and the support said to me there are no dead pixels. So what can i do now? Please help.

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2021-12-16
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DJI Susan
Administrator
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Hi there, I am sorry for the difficulties, I will communicate your case with the repair department for double confirmation. We will give you an update soon.
2021-12-16
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tinexd
lvl.2
Germany
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DJI Susan Posted at 12-16 23:20
Hi there, I am sorry for the difficulties, I will communicate your case with the repair department for double confirmation. We will give you an update soon.

Hi, thank you. I have more videos and picture if needed.
2021-12-16
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DJI Susan
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tinexd Posted at 12-16 23:23
Hi, thank you. I have more videos and picture if needed.

The pictures above are sufficient, we will follow it up soon.
2021-12-17
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