Never connect to laptop via usb
2282 6 2021-12-18
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Yao mini 2
lvl.2
Flight distance : 1819491 ft
France
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Seems like SC is not plug & play.
Connection is happening only after first  installation (initial configuration).

Each time I reconnect the SM it is not recognized by the laptop.
Driver seems not mature.
Can someone confirm the issue and if a solution is existing ?
Thanks
2021-12-18
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Mobilehomer
First Officer
Flight distance : 18150351 ft
United States
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Try plugging the SC in and then turning it on.
2021-12-18
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JohnDG
Second Officer
Flight distance : 1097270 ft
Malaysia
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if you got multiple usb connectors on your pc, try a different one.
I only upgrade the sc with my laptop. No problem.
2021-12-18
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DJI Stephen
DJI team
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Hello there Yao mini 2. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try using a different USB cable or a different PC for us to be able to isolate the said issue? In addition Kindly please post a short sample video showing the said issue for us to see and can assist you further? Thank you.
2021-12-18
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Yao mini 2
lvl.2
Flight distance : 1819491 ft
France
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DJI Stephen Posted at 12-18 18:06
Hello there Yao mini 2. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try using a different USB cable or a different PC for us to be able to isolate the said issue? In addition Kindly please post a short sample video showing the said issue for us to see and can assist you further? Thank you.

I already tested several câbles and pc.
Same story. Message is blinking ("just charging, transfert file, ...) and then Nothing is happening.
The only solution to clear the problem is to reinstall all (Reset factory). But later everything goes wrong again. Seems like the driver is "erased".
Conséquence is that both Dji Assistant and Dji Simulator are not launching.
I agree,  I will post a video.
2021-12-18
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Marty Markoe
First Officer
Flight distance : 15135 ft
  • >>>
United States
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If your notebook computer is Windows, there are some symbols in the lower right Taskbar. One of these is a ^. Click on this. A box with icons appears. One of these is for the USB connection. Right click and select File Transfer.

If this does not work, on the Smart Controller screen when not connected to DJI GO or FLY, pull down from top of screen. There should be a choice how to connect to Computer.
2021-12-19
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Yao mini 2
lvl.2
Flight distance : 1819491 ft
France
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Thanks for the advices.
I will test then update you.
Rgds
2021-12-19
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