DJI RS2 Battery Grip Lock Problem, New out of the box
3413 3 2022-1-3
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Gabi Elmalem
lvl.1
Israel
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Good day, i just recieved my DJI RS2 Pro Combo and I believe that the battery grip lock Does not work as it should and there is a problem with the locking mechanism.


The product is new from the box opened a few days ago, I haven't even turned it on yet!

Is anyone else having similar issues?
Thanks.
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2022-1-3
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DJI Stephen
DJI team
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Hello there Gabi Elmalem. I am sorry for the trouble this has caused and thank you for reaching out. Since you are having this issue with your new DJI RS2, I would recommend for you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance with regards to this matter. We will do there best to help you and give out the best resolution for the said issue. Again, I am sorry and thank you.
2022-1-3
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McDicky604
lvl.1
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Canada
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I have the same issue, received it today and check with Tech support they said normal. well IDK.  the battery didn't fell off. so assume it works?
2022-1-7
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djiuser_IvjcOP8gf8va
New

United States
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Same issue. Does not appear to effect performance, but is scary...
2022-6-27
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