BuzzCheeze
lvl.2
Flight distance : 34094 ft
United States
Offline
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DJI Stephen Posted at 1-6 19:30
Hello there BuzzCheeze. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try using a different recommended mobile device for the DJI Fly application to see if the issue will persist? Upon checking the said mobile device ( Lenovo TB-8504F Android 7.1.1 ) that your are using on the DJI Fly application. I am sorry to say that the said mobile device is not recommended for the said DJI application. DJI would suggest using a recommended mobile device for the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Lenovo TB-8504F Android 7.1.1 will be able to work before on the DJI Fly application. But however, since it's not yet optimized with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while using it. For reference I will post a link where in you can check the recommended mobile devices for the DJI Fly application ( https://www.dji.com/downloads/djiapp/dji-fly ). Thank you.
Yes - I now know my tablet is not on the list - no android tablet is on the list.
I did not know that by accepting the popup offer to update the FLY app on my tablet, it would crash on the tablet I was using, or I never would have updated the app.
I think the pop-up should WARN PEOPLE
before they update
out of courtesy to their customers. I WOULD
I found out the WRONG WAY, I think. |
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