My Mimo app creates a new “DJI album” for every video I take, resulting in uncountable albums in my iOS photos with either one or no video at all. At the same time the app doesn’t recognize any of the videos, meaning I can’t edit them in any way including the AI feature. This is pretty annoying. What can I do about this?

This same issue is happening to me. It is extremely annoying, and I don’t understand why more people haven’t complained about this.

djiuser_ZM034kqopaVT Posted at 8-29 04:25
This same issue is happening to me. It is extremely annoying, and I don’t understand why more people haven’t complained about this.

What are your photo access settings for the app? Mine are set to “select photos”, I guess that might be part of the issue but I’m not gonna give an app access to all my photos on my device

djiuser_ZM034kqopaVT Posted at 8-29 04:25
This same issue is happening to me. It is extremely annoying, and I don’t understand why more people haven’t complained about this.

I have this same problem, it’s awful. Currently deleting a million folders

I have the same issue, there are 100+ DJI folders, how am I supposed to delete all of those now?!!!??

I have the same issue, there are 100+ DJI folders, how am I supposed to delete all of those now?!!!??

Hey DJI - can someone respond to this thread?  I have hundreds of empty DJI albums in my iPhone photos app also, clearly a software issue that needs attention.

djiuser_3XRFlMrTbjQD Posted at 5-31 13:48
Hey DJI - can someone respond to this thread?  I have hundreds of empty DJI albums in my iPhone photos app also, clearly a software issue that needs attention.

Hi there. Thank you for reaching out. We have tested and the issue does not occur, please provide the following information for further checking:
1. App log and shooting time.
2. Screenshot or recording for this issue
3. iOS system version and phone model.
4. App version.

App log storage location:
iOS：
1）DJI MIMO LOG：/Documents/Logs and /Documents/sdk；(Pack the entire folder)
2）Crash LOG：iTools---Toolbox---Crash Log—DJIMimo.xxxxxxx.ips

Please keep us posted. Thank you.

Was there any solution identified for this problem? I have gazillion folders created that Idk how I will delete now. Each folder has just 1 picture.

DJI Gamora Posted at 2023-6-2 03:29
Hi there. Thank you for reaching out. We have tested and the issue does not occur, please provide the following information for further checking:
1. App log and shooting time.
2. Screenshot or recording for this issue

I have an iPhone 12 Pro running iOS 18.1 and DJI Mimo V2.1.4(297460). There are over 100 DJI albums in my photos app. See the attached image.