petshar1
lvl.1
United States
Offline
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DJI Stephen Posted at 1-30 19:27
Hello there petshar1. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please and kindly please try to uninstall and reinstall the DJI Fly application ( https://www.dji.com/downloads/djiapp/dji-fly ) from this DJI Link to see if the issue will still persist? In addition, please sync all of your flight records before uninstalling the DJI Fly application on your mobile device for you not to loose your previous flight information. Thank you.
HI I GOT THE UPDATE TO GO ON BY REMOVING SOME CACHE.FILES
MY MOBILE IS A SAMSUNG S7 |
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