Is this under warranty?
940 3 2022-2-11
Uploading and Loding Picture ...(0/1)
o(^-^)o
dr6583
Second Officer
Flight distance : 490627 ft
United States
Offline

Hello Moderators,

Can you please check this Smart Controller serial and tell me if its under warranty and for how long?  I'm looking to sell it and want to know if the warranty is transferable.  I can't find the SN on the device, but AirData UAV says its 13RCJ910092FS6.
Edit--  here is the SN from the settings screen which for some reason is different from the above:

13M3JAM001X150

Thank you.



2022-2-11
Use props
DJI Susan
Administrator
Offline

Hello there, according to the serial number, the unit was activated on 01-22 2022 (UTC+8). Your device is warranted by DJI from the date of receipt, which will not be affected by the activation status of your device.
DJI warranty follows the device instead of the customers. You can also check the activation date at https://service.dji.com/active/search
Hope this is informative for you.
2022-2-11
Use props
dr6583
Second Officer
Flight distance : 490627 ft
United States
Offline

DJI Susan Posted at 2-11 19:11
Hello there, according to the serial number, the unit was activated on 01-22 2022 (UTC+8). Your device is warranted by DJI from the date of receipt, which will not be affected by the activation status of your device.
DJI warranty follows the device instead of the customers. You can also check the activation date at https://service.dji.com/active/search
Hope this is informative for you.

Indeed it is!  Thank you...
2022-2-11
Use props
DJI Susan
Administrator
Offline

dr6583 Posted at 2-11 23:24
Indeed it is!  Thank you...

You are welcome. Any further questions, please feel free to ask.
2022-2-12
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules