Dear,

Friend of mine has a Samsung s20 mobile phone.
When connecting to mini2 the dji fly app starts. Controller and drone are linked but when the app opens there is a message that drone needs update. When tapping install message appears “aircraft connection required”.
But nothing happens.
Friend can fly the mini 2 but app stays in begin screen so no image during flying.
Anyone knows a solution for this?
Help would be great.
Thank u

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to uninstall and reinstall the DJI Fly app on your mobile device? After that, kindly please try to re-link or re-pair the aircraft to the controller and then check if the issue persists? You may refer to the link below for the tutorial on how to relink the Aircraft to the RC. Please keep us posted. Thank you for your valued support.

DJI Paladin Posted at 4-11 18:46
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to uninstall and reinstall the DJI Fly app on your mobile device? After that, kindly please try to re-link or re-pair the aircraft to the controller and then check if the issue persists? You may refer to the link below for the tutorial on how to relink the Aircraft to the RC. Please keep us posted. Thank you for your valued support.

https://www.youtube.com/watch?v=ZpwXQyOEGjo&t=23s

This did not work.

I have the same problem with Mavic Mini

Cant help you but I run S20 FE, no problems what so ever. BTW: You can fly without the phone at all.

I just solved the problem. Settings in usb debugging solved the problem.

peter_vercauterentelenet.be Posted at 4-12 12:57
I just solved the problem. Settings in usb debugging solved the problem.

{:4_138:

peter_vercauterentelenet.be Posted at 4-12 12:57
I just solved the problem. Settings in usb debugging solved the problem.

Hello. Sorry for the late response. We're glad that you have already managed to isolate the issue. Please don't hesitate to reach us if you have other inquiries. Thank you for your valued support!