In the app I see Flight Controller SN and Remote Controller SN. Is Flight Controller SN the serial number for the drone itself?

What's the difference between Flight Controller vs. Remote Controller?

Hi there. Thank you for reaching out. The flight controller serial number and remote controller mainboard serial number are related to product activation. The relevant information is shown in the app so that you can check it easily. The flight controller serial number is needed when you make unlocking requests and apply for flight permission in some areas. Therefore, the flight controller serial number is shown in the app. If you want to purchase the DJI Care service for your product, please use the aircraft serial number, which is located both on the sticker on the airframe and on the product packaging. Hope this can help your query with us. Thank you for your valued support.

DJI Paladin Posted at 4-18 00:37
Hi there. Thank you for reaching out. The flight controller serial number and remote controller mainboard serial number are related to product activation. The relevant information is shown in the app so that you can check it easily. The flight controller serial number is needed when you make unlocking requests and apply for flight permission in some areas. Therefore, the flight controller serial number is shown in the app. If you want to purchase the DJI Care service for your product, please use the aircraft serial number, which is located both on the sticker on the airframe and on the product packaging. Hope this can help your query with us. Thank you for your valued support.

The serial number on the box matches the "flight controller" serial number. Why doesn't DJI just call it the aircraft serial number? It's confusing.

ScooterD Posted at 4-18 09:21
The serial number on the box matches the "flight controller" serial number. Why doesn't DJI just call it the aircraft serial number? It's confusing.

Can you please provide us the screenshot of the serial number on the app and the serial number on the actual box via PM for us to further check it here on our end? Thank you.