My Mavic Mini Fly More combo was originally bought in Thailand

Earlier this year, I had my Mavic Mini unit replaced in Australia after the gimbal failed (which I note is a regular occurrence).

I am now struggling to pair the drone to the controller.

Before you send me the official links on how to do it, please know that I have attempted this incalculable times, and the beeping noise the controller makes is ringing in my ears like a digital Quasimodo working the bells at Notre Dame.

Both units appear to be in solid working order - the controller connects to the app easily, and the drone is clearly looking for an RC connection (yellow flashing lights).

I have upgraded the firmware of both the drone and controller via Assistant 2.

I have deleted the DJI Fly app off my phone (iPhone 13 Pro), and re-added. I have installed the app on an older phone (iPhone 11 Pro).

All to no avail.

I’m now left with two guesses:

1) could there be an issue with the controller being from Thailand and the drone from Australia? Is there some wiring/coding/frequency in the controller that might need to be physically changed?

2) could there be too much wifi interference for the drone and the controller not to be able to connec? Doubtful, but I will take both to an open space and give it a go.

Any insights and assistance would be gratefully received.

Try removing the  mSD card from the drone, it seems that a corrupt file and or perhaps an 'incorrectly' named file on the card can prevent linking. Rather than relying on the colour of the drone's rear LED are both the drone and the controller battery LEDs doing the rapid sequential lighting thing?
What is the model number of the Thai controller and, looking on Australian ebay etc,. what is the model number of second hand Australian Mavic mini controllers?

If you still can't get it to work I'd try a second hand controller from the  likes of ebay, going by ebay UK they are fairly cheap now.

Hi there. Thank you for reaching out and we're deeply sorry for the trouble that this has caused. Can you please provide us the serial number of both aircraft and remote controller serial number via PM so we check it here on our end? In addition, please keep us posted after you perform the linking process in an open space. Thank you for your valued support.

DJI Paladin Posted at 4-18 00:20
Hi there. Thank you for reaching out and we're deeply sorry for the trouble that this has caused. Can you please provide us the serial number of both aircraft and remote controller serial number via PM so we check it here on our end? In addition, please keep us posted after you perform the linking process in an open space. Thank you for your valued support.

Thanks - I've DM'd you.

Dear all

Please find the response from DJI below. Disappointingly, I appear to have been scrogged by the the repair/replacement:

Thank you for contacting DJI Technical Support.

We are very sorry to hear about the problem with your Mavic Mini.

Upon checking the provided Serial Number of your aircraft after repair and remote controller, unfortunately, the aircraft after the repair is FCC version, the original remote controller is CE version (Europe version).

We checked your device via our system, the local dealer D1store sent back your CE version aircraft to our local service center in Melbourne for repair under CAS-8118608-W5F1P4. However, your aircraft and remote controller are CE versions, and your area(Australia) only supports the FCC version.

Due to cross-version issues, the local service center replaced your aircraft of CE vesion to aircraft of FCC version. They do not have the repair material of CE version. Then you received the FCC aircraft, which can not link with the RC of CE version.

You are advised to contact D1store with this issue, and confirm if they can further assist you with the RC version issue.

Thanks for your cooperation and kind understanding!

If the dealer is not available or cannot help, please give us feedback. We will surely check and provide further assistance.

That's a useful and informative reply. It would seem you got the, from memory, longer control range drone in place of the shorter control range CE version, some people would consider that a plus.
So, perhaps, look for a second hand Aussie FCC controller, model MR1SS5 ?? rather than the MR1SD25 you probably do have.

mhpountney Posted at 4-18 09:22
Dear all

Please find the response from DJI below. Disappointingly, I appear to have been scrogged by the the repair/replacement:

Thank you for keeping us posted. It seems that our designated team already contacted you about this inquiry of yours. Kindly please follow the instruction given in the said email for us to help you further. Again, we're sorry for the trouble that this has caused. Thank you for your valued support.