So I have crashed my DJI Mavic 2 Enterprise Advanced ...
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dji-lover
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Netherlands
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I really need your help.

I've crashed my M2EA due to some unfortunate circumstances. I've crashed my M2EA into a tree and am really upset about it.

Besides scratches and other damage two arms have been broken of en the gimbal is loose in its socket.

I have a few options.
1. I order the parts and repair it myself. Pro: I know how much it will cost me, Con: No dji professional repairment, so it might not work like it used to.
2. Bring it in for repair to dji. Pro: It will be repaired to spec, Con: I do not know dji repair is available in my country and I'll probably go broke.

Is someone able to help me with this case. I don't know what to do right now.


2022-5-2
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi, thank you for reaching out. We're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period for each part, you may click this link: https://www.dji.com/service/policy. Thank you for your kind and understanding.
2022-5-2
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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As there is gimbal damage Id send it to DJI,   the gimbals that people buy parts and swap rarely work afterwards.
2022-5-2
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AlexT-F
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United Kingdom
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Hi mate, how has your experience been since this accident? You could consider selling the wreckage on Ebay to recover some expense and someone with expertise may be interested in buying it.
2022-8-25
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