chalde
Second Officer
Flight distance : 668314 ft
United States
Offline
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DJI Stephen Posted at 5-4 19:52
Hello there chalde. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please and can you please try to uninstall and reinstall the DJI Fly ( https://www.dji.com/downloads/djiapp/dji-fly ) application to see if the issue will still persist? In addition, kindly please sync all of your flight records before uninstalling the DJI Fly application on your mobile device for you not to loose your previous flight information. Thank you.
Thanks for the response. I uninstalled and reinstalled the App.
Just tried by settling my phone in airplane mode after the first start, and it seems to remain logged in. So it seems like my phone had bad data saved.
Hopefully, it will still work tomorrow when using the drone "in the field", out of network. |
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