I have a OM5 and an iPhone 12 Pro Max without the case on and it is balanced. I am new to the idea of gimbals and I am simply trying to pan across a shelf of toys and the gimbal and phone start swaying a little bit. So I get a dead on shot of some of the toys, though as I pan the camera more toward the right it starts swaying and the rest of the toys are now shot at an angle. I tried pressing the lock button to lock it in place though that didn't do it. What am I doing wrong?

Thanks

Hello there cariebens. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please post a short sample video showing the issue for us to see and can assist you and may we also please know if you are receiving any error message on the DJI Mimo application as well. Thank you.