Care Refresh: Do I have to send battery with it?
1559 1 2022-5-23
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AdriA3
lvl.2
Flight distance : 2656857 ft
Netherlands
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I crashed my DJI mini 2 drone against a high building. Then it felt down and crashes hard on the street. It was a big crash. Everything that can be broken is broken. So the drone seems total loss.


I looked at the battery. The battery is not swollen. I charged the battery. The charging was normal. From 3 to 4 lights. Nothing unusual.
The battery seems to be oke.

I have to send my DJI mini 2 for Care Refresh. Do I have to send my battery with it?
Or can I keep the battery home?
2022-5-23
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi AdriA3. I'm sorry to read about the incident. Please be advised that as long as there's no physical damage to the (1) battery, we can send it in as well and for it to be replaced using the DJI Care refresh service plan.
2022-5-23
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