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6469 9 2022-5-27
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djiuser_wiwQHEh3a6Oi
lvl.1
Flight distance : 705056 ft
Finland
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What mean code 10028? It says that SD card speed low.. i have a new card in my drone!
2022-5-27
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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Check to see if your SD card is on the compatibility list.  Needs to be high speed for 4K.  Here is the list from the Mavic Air 2 User Guide.

SanDisk Extreme PRO 64GB V30 A2 microSDXC
SanDisk High Endurance 64GB V30 microSDXC
SanDisk Extreme 64GB V30 A2 microSDXC
SanDisk Extreme 128GB V30 A2 microSDXC
SanDisk Extreme 256GB V30 A2 microSDXC
Lexar Lexar 667x 64GB V30 A2 microSDXC
Lexar High-Endurance 64GB V30 microSDXC
Samsung EVO 64GB microSDXC
Samsung EVO Plus 64GB microSDXC
Samsung EVO Plus 256GB microSDXC
Kingston 128GB V30 microSDXC
Netac 256GB A1 microSDXC
2022-5-27
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DJI Gamora
Administrator

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Hi, there. Sorry for the issue you've encountered. Please try to format the microSD card or replace the microSD card to check if the problem persists. Thank you.
2022-5-28
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djiuser_wiwQHEh3a6Oi
lvl.1
Flight distance : 705056 ft
Finland
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DowntownRDB Posted at 5-27 17:44
Check to see if your SD card is on the compatibility list.  Needs to be high speed for 4K.  Here is the list from the Mavic Air 2 User Guide.

SanDisk Extreme PRO 64GB V30 A2 microSDXC

Thanks! I have to buy some of those...
2022-5-28
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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djiuser_wiwQHEh3a6Oi Posted at 5-28 02:24
Thanks! I have to buy some of those...

You're welcome.    Have a great weekend.
2022-5-28
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djiuser_dCjRQoA90bOz
New

United States
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DowntownRDB Posted at 5-27 17:44
Check to see if your SD card is on the compatibility list.  Needs to be high speed for 4K.  Here is the list from the Mavic Air 2 User Guide.

SanDisk Extreme PRO 64GB V30 A2 microSDXC

Netac 256gb A1 microSDXC and with the recent update it is giving me the same code now so something has changed recently.
2022-6-24
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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djiuser_dCjRQoA90bOz Posted at 6-24 16:11
Netac 256gb A1 microSDXC and with the recent update it is giving me the same code now so something has changed recently.

Sure seem like something has changed.  
2022-6-25
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Sandokir87
lvl.1

Indonesia
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DowntownRDB Posted at 2022-5-27 17:44
Check to see if your SD card is on the compatibility list.  Needs to be high speed for 4K.  Here is the list from the Mavic Air 2 User Guide.

SanDisk Extreme PRO 64GB V30 A2 microSDXC

my sd card is sandisk extreme 64 GB V30 A2, but there is still a slow SD card speed notification. I wonder why ?
2023-5-30
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WN1X
Second Officer
Flight distance : 37884 ft
United States
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It could be a fake card. Try formatting it in the drone. If that does not resolve the problem, buy a new SD card from a trusted source.
2023-5-31
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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Sandokir87 Posted at 5-30 20:11
my sd card is sandisk extreme 64 GB V30 A2, but there is still a slow SD card speed notification. I wonder why ?

Hopefully, it is not one of the many fake cards out there.  This might help:
2023-5-31
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