After I had bought a DJI Phantom 4 Pro Plus; so excited with the built in screen, had it checked out by DJI before even purchasing it, sending in a diagnostic video as well as files. Etc. They gave me absolutely zero help and I was unable to claim it under DJI care; because they would sell me the DJI care; however it was "no longer supported in my country.".

NO way would I ever lock my drone into HAVING to operate on DJI's operating system. Its a horrifying nightmare.

Hello, there. Sorry for your inconvenience. May we double confirm whether you are unable to purchase the DJI Care Refresh services for your unit? May we know more information about what difficulties you encountered？ Also, would you please tell us your ticket number or other reference numbers? Thanks!