Vertical mode horizon issues
658 5 2022-6-4
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ffedee7
lvl.3
Flight distance : 212858 ft
Spain
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Hi guys,
Today I went out with the drone and while testing vertical modes I noticed some miss behaviors.
The first one is that while moving the gimbal, the horizon is not straight, which causes weird effects on the video.
The second one is that while flying straight on vertical mode, the drone was like swifting to the right.
I recalibrated gimbal, IMUI and compass before the videos.

https://youtube.com/shorts/4DHOCwJsRFM?feature=share

https://youtube.com/shorts/_khMFcWVSKc?feature=share

https://youtube.com/shorts/9vkNoLJQR_Q?feature=share

Thanks and sorry if I did a common mistake hehe
2022-6-4
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Blériot53
Captain
Flight distance : 6188465 ft
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United Kingdom
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In the first two clips something definitely looks wrong. In the third it's less obvious.
2022-6-4
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we do apologize for the trouble that this has caused. Can you please confirm if the unit experience a hard landing before? In addition, you may try to perform the gimbal calibration and after that recenter the gimbal and check if the issue persists. Please keep us posted. Thank you.
2022-6-5
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ffedee7
lvl.3
Flight distance : 212858 ft
Spain
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DJI Paladin Posted at 6-5 01:23
Hi there. Thank you for reaching out and we do apologize for the trouble that this has caused. Can you please confirm if the unit experience a hard landing before? In addition, you may try to perform the gimbal calibration and after that recenter the gimbal and check if the issue persists. Please keep us posted. Thank you.

Hi there,
I did gimbal calibration before those flights.
It was my second or third flight and I never had a hard landing before.

Thanks,
Federico
2022-6-5
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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I have to agree with Blériot53 comments in post 2.  Something is just not right when the drone seems to just drift right.
2022-6-5
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DJI Paladin
Administrator
Flight distance : 318 ft

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ffedee7 Posted at 6-5 01:31
Hi there,
I did gimbal calibration before those flights.
It was my second or third flight and I never had a hard landing before.

Thank you for your response and we're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period for each part, you may click this link: https://www.dji.com/service/policy. Thank you for your kind and understanding.
2022-6-7
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