dji fly app wont install on samsung s 20 ultra note
396 5 2022-6-21
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Rob Harris
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United States
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anyone have any tips?  i downloaded an APK installer and then downloaded the fly app but nothing happens.
2022-6-21
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DJI Wanda
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Hello, there. Sorry for your inconvenience. May we know the specific issue after you installed the app and open the DJI FLY APP?
2022-6-21
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Rob Harris
lvl.1

United States
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i downloaded the app. installed and apk installer. opened the installer which is supposed to activate the app but nothing happens
2022-6-22
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djiuser_AJlcGmlgQSaA
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United States
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My Dji go 4 app keeps crashing. It will not even open. I tried uninstalling and installed it again with the same result it crashes. My phone is a Samsung Note 20 and I'm trying to fly my phantom 4 pro. I flew the drone before with dji go 4 then it updated and now it crashes. Please help me figure it out!
2022-6-22
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djiuser_AJlcGmlgQSaA
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United States
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DJI Wanda Posted at 6-21 20:14
Hello, there. Sorry for your inconvenience. May we know the specific issue after you installed the app and open the DJI FLY APP?

It worked initially and then when it updated it no longer worked. As soon as I open the app it crashes immediately. I uninstalled it and installed it with the same result it just crashes right away.
2022-6-22
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DJI Susan
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djiuser_AJlcGmlgQSaA Posted at 6-22 23:59
It worked initially and then when it updated it no longer worked. As soon as I open the app it crashes immediately. I uninstalled it and installed it with the same result it just crashes right away.

Hi there, sorry for the issue. May I know the current DJI GO 4 app version and the Android system you have on your phone?
Please download the latest version v4.3.46 to see if that works on your phone https://www.dji.com/downloads/djiapp/dji-go-4
If not, please provide a screenshot of the Android system information to us, thank you.
2022-6-23
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