'Low Battery' Error on a full battery
1217 5 2022-7-8
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JDCams
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United Kingdom
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I've been using the 4D a lot recently and have had this pop up on the screen intermittently. I can't seem to replicate any circumstance when it happens, but while it's on the screen, I can't change any settings or use the menu until I restart the camera and the error message goes away. The batteries are brand new and can be fully charged and it still occurs. Has anyone had this issue too? Sort it out DJI.


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2022-7-8
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nzfritz
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Indonesia
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Definitely following this thread.  Hope you find out what's going on @JDcams
2022-7-9
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JDCams
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Hey DJI - bumping this thread because I'm still waiting on a response for this issue? It's becoming really frustrating and looks really unprofessional in front of clients.
2022-12-27
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Ford4D
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JDCams Posted at 12-27 08:29
Hey DJI - bumping this thread because I'm still waiting on a response for this issue? It's becoming really frustrating and looks really unprofessional in front of clients.

1) What version of the firmware are you running?

2) Have you tried re-installing /refreshing the firmware?

3) Have you tried doing a full factory reset?
2022-12-27
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JDCams
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Ford4D Posted at 12-27 21:58
1) What version of the firmware are you running?

2) Have you tried re-installing /refreshing the firmware?

Currently on v.01.03.0200
Have tried reflashing too, but no change.
Have tried full factory resets and using different TB50s and the problem still persists.
2022-12-28
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PhilBradshaw-DP
lvl.1
United States
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Hi -

Having this issue as we speak. Camera records fine, but screen/settings are locked out during recording and a battery warning message appears. Battery capacity is at 91%. Latest firmware installed, and a factory reset has been performed. Very unpredictable. Also, record button on handle and body seem to not work after filming for long periods of time, but I can record from the touch screen.
4-11 14:38
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