DJI Repair Progress page not working
1099 5 2022-7-10
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rpguy
lvl.3
Flight distance : 5738396 ft
United States
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Attempting to check the repair progress of my DJI RC, and DJI's webpage has been broken for the
past 2 days : 'Unknown Network Error"
I have tried bothe Firefox and Chrome.





DJI(0).JPG
2022-7-10
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The Saint
First Officer
Flight distance : 5902228 ft
  • >>>
United States
Online

page works fine for me.  this pager has a slide-type button that you drag from left to right to verify, do you recall seeing it?  i just tried it and could see my details from a prior case.
2022-7-10
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rpguy
lvl.3
Flight distance : 5738396 ft
United States
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The Saint Posted at 7-10 08:31
page works fine for me.  this pager has a slide-type button that you drag from left to right to verify, do you recall seeing it?  i just tried it and could see my details from a prior case.

@The Saint - Thank you for checking.

Yep..pasted in my case number, and slid the slider to verify -> clicked Check Button

Should of included the url in my original post :
https://repair.dji.com/trace/search?from=dji_repair

Just checked again
No luck
2022-7-10
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DJI Susan
Administrator
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Hello there, rpguy, as per checking, your package is waiting to be checked in our system, it will take 1-3 working days. Sorry for the delay caused during the weekend. Thank you for your patience.
And now the link to check the case status should be working well, please try again https://repair.dji.com/trace/sea ... =brandsite&from=nav
2022-7-10
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rpguy
lvl.3
Flight distance : 5738396 ft
United States
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DJI Susan Posted at 7-10 17:11
Hello there, rpguy, as per checking in our system, your package is waiting to be checked in our system, it will take 1-3 working days. Sorry for the delay caused during the weekend. Thank you for your patience.
And now the link to check the case status should be working well, please try again https://repair.dji.com/trace/search?lang=en&site=brandsite&from=nav

Thank you DJI Susan for the update. Much appreciated.
2022-7-11
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DJI Thor
Administrator
Flight distance : 13602 ft
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rpguy Posted at 7-11 02:08
Thank you DJI Susan for the update. Much appreciated.

You are most welcome. Should you have any further inquiries, please feel free to contact us.
2022-7-11
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