Dji go 4 crashing. SAMSUNG S20
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djiuser_Bbp9NZChav6C
lvl.1
Flight distance : 341398 ft
United Kingdom
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Since yesterday DJI Go 4 app just crashing on Samsung s20 ultra. Ive uninstalled and made sure im using latest on your site bit no good.
Cant use my mavic 2 pro and therefore need an urgent solution
Your advice about using an okder device is not good enough
2022-8-12
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DJI Susan
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Hi all, if you are using DJI GO 4 app, please download the version from here. Thank you.
2022-8-13
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DJI Wanda
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Hello, there. Sorry for your inconvenience. We will send you a link in PM. Please install and tell us your update. Thanks.
2022-8-12
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djiuser_Bbp9NZChav6C
lvl.1
Flight distance : 341398 ft
United Kingdom
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DJI Wanda Posted at 8-12 02:32
Hello, there. Sorry for your inconvenience. We will send you a link in PM. Please install and tell us your update. Thanks.

Thank you. Will watch out for the link and let you know
2022-8-12
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Frontliner 2020
Second Officer
Philippines
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DJI Wanda Posted at 8-12 02:32
Hello, there. Sorry for your inconvenience. We will send you a link in PM. Please install and tell us your update. Thanks.

hi dji wanda... please send me the link as well... i am having the said issue... thank you...
2022-8-12
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DJI Wanda
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Frontliner 2020 Posted at 8-12 02:43
hi dji wanda... please send me the link as well... i am having the said issue... thank you...

Hello, there. We have PM you. Please check.
2022-8-12
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DJI Wanda
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djiuser_Bbp9NZChav6C Posted at 8-12 02:36
Thank you. Will watch out for the link and let you know

Hello, there. We have PM you. Please check.
2022-8-12
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Frontliner 2020
Second Officer
Philippines
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DJI Wanda Posted at 8-12 02:52
Hello, there. We have PM you. Please check.

thank you...
2022-8-12
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djiuser_Bbp9NZChav6C
lvl.1
Flight distance : 341398 ft
United Kingdom
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Unfortunately you have sent me the DJI Fly app - It is the DJI Go 4 app i need.. Mavic 2 Pro!
2022-8-12
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DJI Wanda
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djiuser_Bbp9NZChav6C Posted at 8-12 03:07
Unfortunately you have sent me the DJI Fly app - It is the DJI Go 4 app i need.. Mavic 2 Pro!

Hello, there. Please check whether the version is v4.3.48. If so, that is the correct version.
2022-8-12
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djiuser_Bbp9NZChav6C
lvl.1
Flight distance : 341398 ft
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DJI Wanda Posted at 8-12 03:10
Hello, there. Please check whether the version is v4.3.48. If so, that is the correct version.

version i have which i downloaded from your site for DJI GO 4 is V 4.3.50 -  Can you send me the link to V 4.3.48 if possible so i can try that?
2022-8-12
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DJI Wanda
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djiuser_Bbp9NZChav6C Posted at 8-12 03:14
version i have which i downloaded from your site for DJI GO 4 is V 4.3.50 -  Can you send me the link to V 4.3.48 if possible so i can try that?

Sorry for your inconvenience. My PM can not reach out to you. DJI Mindy has sent it to you. Please check.
2022-8-12
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djiuser_Bbp9NZChav6C
lvl.1
Flight distance : 341398 ft
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Result!! Thanks so much - this now works and will keep old of that installer!! Appreciate your help here
2022-8-12
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DJI Wanda
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djiuser_Bbp9NZChav6C Posted at 8-12 03:39
Result!! Thanks so much - this now works and will keep old of that installer!! Appreciate your help here

Thank you so much for the update.
2022-8-12
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coop5571
lvl.1
Flight distance : 227034 ft
United States
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I'm also experiencing the same issue with the DJI go 4 app
2022-8-12
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djiuser_C7ezvwUeSG2w
New
Flight distance : 39117 ft

Iceland
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Can I also get the new version, please? I am having the same problem with the official version on the dji website.
2022-8-12
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gherk
lvl.4
Flight distance : 2727018 ft
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Can someone please clarify which bloomin version works?

And DJI can you pm me please too, I have a shoot tomorrow!
2022-8-12
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djiuser_LWEzmHzGdo5B
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Which version works? I have Mavic Air 1, and have down loaded app from DJIs website, but crashes when opens. Shows version 4.3.50
2022-8-12
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gherk
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Australia
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Can someone in this thread please share v4.3.48? I have a shoot tomorrow!
2022-8-12
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djiuser_Bbp9NZChav6C
lvl.1
Flight distance : 341398 ft
United Kingdom
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gherk Posted at 8-12 17:28
Can someone please clarify which bloomin version works?

And DJI can you pm me please too, I have a shoot tomorrow!

https://drive.google.com/file/d/1H2fciN6913uf5WcTuaHtIzBPt5sZF5AI/view?usp=drivesdk

This is the one they sent me that works
2022-8-12
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djiuser_Bbp9NZChav6C
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Flight distance : 341398 ft
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djiuser_LWEzmHzGdo5B Posted at 8-12 18:31
Which version works? I have Mavic Air 1, and have down loaded app from DJIs website, but crashes when opens. Shows version 4.3.50

This one works formw. This is wgat they gave me yesterday
https://drive.google.com/file/d/1H2fciN6913uf5WcTuaHtIzBPt5sZF5AI/view?usp=drivesdk
2022-8-12
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DJI Susan
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coop5571 Posted at 8-12 12:04
I'm also experiencing the same issue with the DJI go 4 app

Hi, I posted the link on 2#, please check it out.
2022-8-13
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DJI Susan
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djiuser_C7ezvwUeSG2w Posted at 8-12 14:12
Can I also get the new version, please? I am having the same problem with the official version on the dji website.

Hi, the link is on 2#, please check.
2022-8-13
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DJI Susan
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gherk Posted at 8-12 17:28
Can someone please clarify which bloomin version works?

And DJI can you pm me please too, I have a shoot tomorrow!

Hi, sorry for the belated reply, please try the version I posted on the 2#, thank you.
2022-8-13
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DJI Susan
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djiuser_LWEzmHzGdo5B Posted at 8-12 18:31
Which version works? I have Mavic Air 1, and have down loaded app from DJIs website, but crashes when opens. Shows version 4.3.50

Hi, please try the link I posted on the 2#, thank you.
2022-8-13
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fansb3389266
lvl.3
Flight distance : 120318 ft

Greece
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Dji go4 samsung tab s7+ after latest update not working.
2022-8-14
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fansb3389266
lvl.3
Flight distance : 120318 ft

Greece
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DJI Susan Posted at 8-13 01:40
Hi all, if you are using DJI GO 4 app, please download the version from here. Thank you.
Hi.When app will be official and on site?  Would not been better upload it to official site either as beta version rather than put people to search around with risk of receiving dangerous and mallicious links?
2022-8-14
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fansb3389266
lvl.3
Flight distance : 120318 ft

Greece
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DJI Susan Posted at 8-13 01:40
Hi all, if you are using DJI GO 4 app, please download the version from here. Thank you.

Not working for samsung tab s7+. Apk package not valid says Samsung....
2022-8-14
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ofirfr
lvl.1

Israel
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Same issue, app will not start after latest Android update on samsung s21, DJI Go 4 app V4.3.50 for MAVIC AIR 1stGEN.I unistall restart and reinstall. with no lock..
2022-8-14
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DJI Mindy
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Flight distance : 7 ft
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fansb3389266 Posted at 8-14 02:15
Dji go4 samsung tab s7+ after latest update not working.

May I ask if you download the app through the link we posted on 2#? Please download and install the beta version through the link on 2# to see if it helps. We also sent it to your PM, please have a look.
2022-8-14
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DJI Mindy
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fansb3389266 Posted at 8-14 02:19
Hi.When app will be official and on site?  Would not been better upload it to official site either as beta version rather than put people to search around with risk of receiving dangerous and mallicious links?

We are sorry for any inconvenience. Our team is working hard to get the official version out as soon as possible. If you encounter any issues while installing the app, please provide us with a screenshot to check the error message. If you do not want to use the beta version, you are recommended to keep close attention to the official update on our official web: http://dji.com
2022-8-14
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DJI Mindy
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Flight distance : 7 ft
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ofirfr Posted at 8-14 04:58
Same issue, app will not start after latest Android update on samsung s21, DJI Go 4 app V4.3.50 for MAVIC AIR 1stGEN.I unistall restart and reinstall. with no lock..

Hi there, please download and install the beta version through the link on 2# to see if it helps. We also sent it to your PM, please have a look.
2022-8-14
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djiuser_rUC4jgZlIMkW
New
Flight distance : 45804 ft
Australia
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Hi, I am having trouble getting to the Dropbox link. Could you please send me the link?
2022-8-15
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fansb3389266
lvl.3
Flight distance : 120318 ft

Greece
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DJI Mindy Posted at 8-14 22:42
We are sorry for any inconvenience. Our team is working hard to get the official version out as soon as possible. If you encounter any issues while installing the app, please provide us with a screenshot to check the error message. If you do not want to use the beta version, you are recommended to keep close attention to the official update on our official web: http://dji.com
The beta does not works with samsung. SAMSUNG says when trying to install that the package is not valid,so can not be installedddddd...
2022-8-15
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DJI Mindy
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djiuser_rUC4jgZlIMkW Posted at 8-15 02:35
Hi, I am having trouble getting to the Dropbox link. Could you please send me the link?

I've sent you a PM, please have a look.
2022-8-15
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DJI Mindy
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fansb3389266 Posted at 8-15 09:39
The beta does not works with samsung. SAMSUNG says when trying to install that the package is not valid,so can not be installedddddd...

Could you please provide us with the screenshot to check the error message directly? Please also tell us the OS version of your phone.
2022-8-15
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fansb3389266
lvl.3
Flight distance : 120318 ft

Greece
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DJI Mindy Posted at 8-15 23:10
Could you please provide us with the screenshot to check the error message directly? Please also tell us the OS version of your phone.

Android 12 Samsung One UI version 4.1 security software version SMR Jul-2022 Release 1
Screenshot_20220816-230533_Package installer.jpg
2022-8-16
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DJI Natalia
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fansb3389266 Posted at 8-16 12:13
Android 12 Samsung One UI version 4.1 security software version SMR Jul-2022 Release 1

We are sorry for the inconvenience caused.
Please try the following steps:
1. Delete the original version.
2. Please ensure more than 2g of memory space
3. Use the link we sent (I have also sent you the link via PM)
2022-8-16
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fansb3389266
lvl.3
Flight distance : 120318 ft

Greece
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DJI Natalia Posted at 8-16 19:10
We are sorry for the inconvenience caused.
Please try the following steps:
1. Delete the original version.

I did not received any pm
2022-8-16
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DJI Natalia
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fansb3389266 Posted at 8-16 19:45
I did not received any pm

You can check your PM via this way:
2022-8-16
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