Phantom 3 will not update the firmware
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bhupinder408
lvl.1

United States
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Hi Guys,
I have had my Phantom for a while now and I have successfully updated the firmware a few times on the P3.
I have made sure I have formatted my micro sd card to FAT32. When I put the SD card in the aircraft, I hear the DE-DE-DE-DE.....DE-DE-DE-DE....DE-DE-DE-DE....ETC.
After a while, instead of hearing the correct DE-DEDE....DE-DEDE....DE-DEDE, It just goes haywire and I hear DEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE.....

I left that for a while to see what happens and nothing. I turned the P3 off and checked the file on my computer to see the status and I see the following:

Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:15 remo-con disconnect======
Packet: P3X_FW_V01.03.0020.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:13 remo-con disconnect======
Packet: P3X_FW_V01.03.0020.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.


Can anyone help me out with this problem please? I would really appreciate it.

Thanks!

2015-8-6
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Phantom Help
Captain
Flight distance : 228255 ft
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United States
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Try installing the firmware exactly like this:
http://www.phantompilots.com/threads/how-to-install-phantom-3-firmware-if-using-dji-go.50065

If that does not work, then try a different memory card.





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2015-8-6
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bgundu
lvl.1
Canada
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Mine wouldn't update and had to send it back. Still waiting for it to return.
2015-8-6
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rchjr
lvl.3
Flight distance : 888333 ft
United States
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bgundu Posted at 2015-8-7 10:41
Mine wouldn't update and had to send it back. Still waiting for it to return.

I know this is probably a stupid question, but can someone tell me how to do this:

"  Open the firmware ZIP file downloaded in step #2 above, extract the BIN file, and copy it to the root level of your memory card. "

Thanks,  
rchjr
2015-8-6
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sploodge
Second Officer
Flight distance : 809350 ft
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United Kingdom
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bhupinder408, can you post the results of the TXT file that is in a hidden folder ( /MISC/LOG ) on the SD card you did the update with. This file should have more information..
2015-8-6
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JakeKing
lvl.1
Canada
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bgundu Posted at 2015-8-7 10:41
Mine wouldn't update and had to send it back. Still waiting for it to return.

How long have you been waiting bgundu? What were the symptoms?

I'm having a huge amount of trouble getting through to DJI support in regards to my issue already...
2015-8-10
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