Hello,
I tried to fly my Mavic air with my Onplus Nord, but it keeps crashing. It worked just fine for two years. I tried everything, but it wont work. Actually I wanted to buy a new drone, but if the App is not working at all on my phone, I could not even fly the new drone.

Has your device updated to Android 12 recently?  If so, that is the problem. Android 12 has effectively killed DJI GO4, and now DJI Fly and DJI Mimo.  DJI Have issued a beta update which fixes the problem for some models but not all.  It's not clear when a general update to the Fly Apps will be issued, it seems.  Do you have an older phone with Android 10 on it perhaps?   All DJI Apps still work fine on that version of the Android platform.

Hi there. Thank you for reaching out and we're sorry for the inconvenience. Can you please confirm what specific DJI Go 4 app version are you using? Please keep us posted. Thank you.

I have the same problem from few days ago(DJI GO 4 + android 12) I've tried everything. Reinstall, update: DJI GO 4 v4.3.50 and nothing works. Is there any solution?

When are we getting an update on this???
Or are we just stuck with it.

DJI Paladin Posted at 8-28 18:28
Hi there. Thank you for reaching out and we're sorry for the inconvenience. Can you please confirm what specific DJI Go 4 app version are you using? Please keep us posted. Thank you.

Hello,
I am using the following Version: 1655302875475-DJI-v4.3.50_220615-1123-36629_official_sec.apk.

I had similar issues with DJI Mimo and DJI GO4 on my Motorola Edge 20. I already had Android 12 for some time and the app did work well until the last safety update of August. DJI-MIMO was fixed by updating it to version: V1.7.265(225768)
DJI GO4 Didn't work after updating to the most recent version of August 2022, so I decided to roll back to version v4.3.48(1127-official), which does work on Android 12 on my Motorola Edge 20 right now.

Hope this helps others too, until the bugs are fixed :-)

I have the same issue on OnePlus 9 Pro, DJI GO 4 Android V4.3.50, it just wont launch at all...

My One Plus 11 won't run go4 with Android 14.

Stefan Meister Posted at 9-5 12:07
My One Plus 11 won't run go4 with Android 14.

Hi there,
thank you for reaching out.

Could you please confirm whether you downloaded the app from our official website? Also, could you specify if the app is failing to open?

Please keep us posted. Thank you.

I have a OnePlus 11 5G phone and since Android 14 I cannot use Go4. I downloaded another version of Go4 as suggested by a DJI member here, and at least I can get to the first menu now, but then it asks me to connect the drone when it's already connected. I have exhausted all options, please help.

Stefan Meister Posted at 10-5 05:41
I have a OnePlus 11 5G phone and since Android 14 I cannot use Go4. I downloaded another version of Go4 as suggested by a DJI member here, and at least I can get to the first menu now, but then it asks me to connect the drone when it's already connected. I have exhausted all options, please help.

Hi there,
thank you for reaching out.

Our official website has updated the latest version of the APP, you can download it directly from our website.

https://www.dji.com/downloads/djiapp/dji-go-4

Should you have any other questions, feel free to contact us. Thank you.

I downloaded the upgrade via the link you sent me and it's still the same, the app starts but wont connect to the drone. Should I uninstall the app and reinstall instead of just updating? It's getting very frustrating.

Stefan Meister Posted at 11-2 18:08
I downloaded the upgrade via the link you sent me and it's still the same, the app starts but wont connect to the drone. Should I uninstall the app and reinstall instead of just updating? It's getting very frustrating.

Hi there,
thank you for reaching out.

We apologize for the inconvenience. Could you please confirm whether the app is frozen or not loading?

Please provide the information below.

Phone model:
App version:
Android version:
Screenshot of the error (If any):

Looking forward to your response.