360 deg capture looks out
766 13 2022-9-14
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Selian Seeni
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I shoot 360 deg number of times and many times i get an output that i cant even upload to Skypixel . Any idea?
DEF377C7-4077-4405-B841-2DC2F13F58FF.jpeg
38C9A7A1-1E22-4A8E-96DC-3B11B4A8630B.jpeg
2022-9-14
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Montfrooij
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Did you perform the stitching in the app?
2022-9-14
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Selian Seeni
lvl.3
Flight distance : 191184 ft
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Yes was done in the app. Actually when it was connected to the drone and was done from there
2022-9-14
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Montfrooij
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Selian Seeni Posted at 9-14 19:38
Yes was done in the app. Actually when it was connected to the drone and was done from there

Ok, it certainly does not look as expected.
Did you try stitching the original files on a PC?
2022-9-15
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Montfrooij
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Selian Seeni Posted at 9-14 19:38
Yes was done in the app. Actually when it was connected to the drone and was done from there

(PS, if you reply to someone, it is best to hit that small reply link below their post, that way they get a notification)
2022-9-15
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DJI Paladin
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Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to uninstall and reinstall the DJI Fly app on your mobile device and try again to see if the issue persists? you may also try to use a 3rd party software for you to stitch the original panorama files to create a sphere shot. Please keep us posted. Thank you.
2022-9-16
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Selian Seeni
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Flight distance : 191184 ft
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Montfrooij Posted at 9-15 00:24
Ok, it certainly does not look as expected.
Did you try stitching the original files on a PC?

original file? are there any DJI app for PC?
2022-9-17
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Selian Seeni
lvl.3
Flight distance : 191184 ft
Malaysia
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DJI Paladin Posted at 9-16 20:48
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to uninstall and reinstall the DJI Fly app on your mobile device and try again to see if the issue persists? you may also try to use a 3rd party software for you to stitch the original panorama files to create a sphere shot. Please keep us posted. Thank you.

technically there should not be any issues with the DJI app itself right? as that is the hardware provider app. Any suggested app?
2022-9-17
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Montfrooij
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Selian Seeni Posted at 9-17 09:50
original file? are there any DJI app for PC?

You can use the jpeg (or DNG) files and stitch them in PC software.
2022-9-17
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BladeZ
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Montfrooij Posted at 9-17 12:12
You can use the jpeg (or DNG) files and stitch them in PC software.

What software would one use to stitch the .dng files?
Thanks!
2022-9-17
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Selian Seeni
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BladeZ Posted at 9-17 20:51
What software would one use to stitch the .dng files?
Thanks!

usually it will be the Fly app directly from the drone
2022-9-18
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Montfrooij
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BladeZ Posted at 9-17 20:51
What software would one use to stitch the .dng files?
Thanks!

For me that would be autopano giga.
But there are many more.
2022-9-18
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gulfpre
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ehk. Not come across that issue.
2022-9-19
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DJI Paladin
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Selian Seeni Posted at 9-17 09:52
technically there should not be any issues with the DJI app itself right? as that is the hardware provider app. Any suggested app?

Thank you for your response. Could you please provide us with the original pictures on the SD card so we can check and find out the main reason for the issue? Please keep us posted. Thank you.
2022-9-21
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