Hello everyone;

Today i remove the main sreen protector that comes with default to change it with new one.

Unfortunatelly realiezed that there are lots of stains and dirts on the screen and i can’t clean them. It is like something coating problem. I ask this problem to my another friend and he said that there was another screen protector on screen and if i removed it, i would see that there was nı dirt and stain. But i could nıt find another screen protector to remove.

Are there anyone who sees this problem? And are there realy second protector on screen?

Thanks for your help. Photos are given below.

I did not see anything like that on my DJI RC Pro screen when I changed out the default screen cover.  

Before using my brand new controller I fitted a screen protector acquired from Ebay. I don't have any problem, and finger marks acan be wiped away with a dry cloth.

I've never seen a default screen protector.

What did you mean...?   

Hi there. Thank you for reaching out and we do apologize for the trouble that this has caused. If you already removed the main screen protector and yet you still have this scratches. We strongly recommend to coordinate this to our team to send the unit to us by contacting them via https://www.dji.com/support for them to setup you ticket for your RC. Please let us know if you have other concerns for us to help you further. Thank you for your understanding and support.

I acquired my RC Pro last November with the Mavic 3 Cine and there is not a "factory" installed screen protector. Interesting...

Hello all;

DJI decided that my rc pro screen was faulty production and they sent me new unit today. All process is finalized just in six days. Very very good customer service!! Thanks!

frankymusik Posted at 9-17 08:02
I've never seen a default screen protector.

What did you mean...?

Im guessing he is talking about the packing stuff?

fanse0f68750 Posted at 10-7 00:54
Im guessing he is talking about the packing stuff?

... that's possible...