Account Email change
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shep762
lvl.2
Flight distance : 3716644 ft
United States
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2022-9-20
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DJI Natalia
Administrator

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Hi, there.
We will confirm this problem with the relevant team and reply to you asap.
Please don't worry.
2022-9-20
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shep762
lvl.2
Flight distance : 3716644 ft
United States
Offline

Thank very much!
2022-9-20
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DJI Natalia
Administrator

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Please use this link again and check your spam to see if you have received the relevant email.
If you still can not find the email, please let us know and send us a relevant video via Google Drive or Dropbox. We will contact the relevant team to check the problem, please don't worry.
2022-9-21
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shep762
lvl.2
Flight distance : 3716644 ft
United States
Offline

DJI Natalia Posted at 9-21 00:14
Please use this link again and check your spam to see if you have received the relevant email.
If you still can not find the email, please let us know and send us a relevant video via Google Drive or Dropbox. We will contact the relevant team to check the problem, please don't worry.

Hey,
the problem is that I have no access to my old email that I originally set up my dji account with. if you DM me Ill give you the original email and my current email.
Thanks
2022-9-22
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DJI Natalia
Administrator

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shep762 Posted at 9-22 11:21
Hey,
the problem is that I have no access to my old email that I originally set up my dji account with. if you DM me Ill give you the original email and my current email.
Thanks

Thanks for the update.
Please contact our support via this link: https://www.dji.com/support/repair
They will help you with this problem.
Besides, if there is anything else that we can help with, please just feel free to let us know.
2022-9-23
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