Is it just me or was the Avata battery included on the golden tickets deal but now it's not? I was going to buy a battery but now I see it's not part of the deal. Am I going crazy or did anyone else see this?

I never saw the battery there, but I'm highly excited to get 30% off.... props...  It seems being an early adaptor of many things DJI really has no benefits. For example the "Golden Ticket" that I received with my Mini 3 Pro early purchase, back in May!

Did some digging online and other people had reported that the Avata battery was on the list. Not sure why they removed it but that's pretty disappointing. That was the one thing I was actually wanting to order off the list

Hi there. Thank you for reaching out and we're sorry for the inconvenience. Please note that the DJI Avata battery is not included in the promotion for the golden tickets. You may refer to the image below for you to check the available accessory for the said promotion. Thank you for your valued support.

DJI Paladin Posted at 10-10 20:36
Hi there. Thank you for reaching out and we're sorry for the inconvenience. Please note that the DJI Avata battery is not included in the promotion for the golden tickets. You may refer to the image below for you to check the available accessory for the said promotion. Thank you for your valued support.

[view_image]

Hi Paladin, I see that the battery is no longer part of the promotion but up until today it was showing on your website as being part of it. I was looking forward to buying an extra battery....

DJI Paladin Posted at 10-10 20:36
Hi there. Thank you for reaching out and we're sorry for the inconvenience. Please note that the DJI Avata battery is not included in the promotion for the golden tickets. You may refer to the image below for you to check the available accessory for the said promotion. Thank you for your valued support.

[view_image]

Thanks for sharing!

Not good for brand reputation to advertise something and then just pull it form the discount list without a disclaimer of some sort.

Montfrooij Posted at 10-10 22:36
Thanks for sharing!

You are most welcome. Please don't hesitate to reach us if you have any inquiries. Thank you for your valued support.

Josh Cheater Posted at 10-10 20:40
Hi Paladin, I see that the battery is no longer part of the promotion but up until today it was showing on your website as being part of it. I was looking forward to buying an extra battery....

Thank you for your feedback. This is some kind of display error on our DJI Store and our apologies for the confusion. We are now coordinating this with our team to fix this one. Thank you for your understanding and support.

DJI Paladin Posted at 10-12 02:39
Thank you for your feedback. This is some kind of display error on our DJI Store and our apologies for the confusion. We are now coordinating this with our team to fix this one. Thank you for your understanding and support.

Hi Paladin, any idea how you guys will be fixing this? This was advertised on your website for 7 days prior to event going live.

it was there because i just got my avata and planning to get the 2nd battery with my golden ticket.  however, just before the event started i saw that the avata battery was still showing out of stock.  my first thought was they would let me go ahead and order and battery would ship when available.  when promo started, battery option was missing and i assumed it was because out of stock and therefore excluded from the promo.  i believe that same day i was notified battery in stock but obviously too late to re-include since that would be problematic to those who already spent their ticket.

Josh Cheater Posted at 10-12 04:20
Hi Paladin, any idea how you guys will be fixing this? This was advertised on your website for 7 days prior to event going live.

This was already been forwarded to the designated team, Josh. Again, we're deeply sorry for the trouble that this has caused. Thank you for your understanding and support.

DJI Paladin Posted at 10-15 04:57
This was already been forwarded to the designated team, Josh. Again, we're deeply sorry for the trouble that this has caused. Thank you for your understanding and support.

Thanks Paladin

Josh Cheater Posted at 10-17 11:19
Thanks Paladin

You are most welcome. Thank you for your valued support.