Please select Into the mobile phone version | Continue to access the computer ver.
Osmo Action 3 Firmware update fails repeatedly
300 5 10-11 10:07
Uploading and Loding Picture ...(0/1)
o(^-^)o
Geoffcoo
lvl.1

United Kingdom
Offline

I got my Action 3 today and installed DJI MIMO on my phone.  I was quickly presented with an option to update the firmware.  The Action 3 was connected to MIMO on the phone so I chose to install the update.  It has failed numerous times,  MIMO says it has failed and, each time,  the action 3 continues to show 'wait 2 minutes' then says Update failed Restart camera and try again. I have now tried at least 10 times.  I then installed MIMO on my ipad mini and got exactly the same thing.  I have deleted the app from the iphone and the ipad and then installed on the iphone again, but still the firmware update fails.

Any advice, or anyone else having the same problem?
10-11 10:07
Use props
Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
Online

Hi,

You might be better off posting in the products section of this forum. That is way more active!
https://forum.dji.com/forum-129-1.html
10-11 23:06
Use props
DJI Stephen
Super Moderator
Offline

Hello there Geoffcoo. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please try to once again install the DJI Mimo application from this DJI Link ( https://www.dji.com/osmo-action-3/downloads ) for us to be able to isolate the said issue and kindly please save all of your important information before uninstalling the DJI Mimo application on your mobile device for you not to loose your files. If the issue persist kindly please try using a different recommended mobile device for us to be able to isolate the said issue. Thank you.



10-11 23:32
Use props
wallybadea
lvl.2
Romania
Offline

  Hello . How can I get the latest firmware update for osmo action 3 ?
. I turn on my DJI mimo and no new update appears .
I have the same problem with the focus .
10-12 05:48
Use props
DJI Natalia
Administrator

Offline

Hi, there. We are sorry for the inconvenience caused.
We would like to confirm whether your mobile phone is an iOS 16.1 device.
If yes, may we know if the v1.8.3 Mimo can be upgraded normally?
Thank you in advance.
10-27 23:03
Use props
DJI Natalia
Administrator

Offline

wallybadea Posted at 10-12 05:48
Hello . How can I get the latest firmware update for osmo action 3 ?
. I turn on my DJI mimo and no new update appears .
I have the same problem with the focus .

Hi, there. We are sorry for the inconvenience caused.
Could you please delete your app and try again to see if a new update appears?
May we know if your problem with the focus is resolved now?
If not, could you please send us a related video so that we can confirm the problem better?
10-27 23:11
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules