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issue focus
304 12 10-13 04:54
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wallybadea
lvl.2
Romania
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I have osmo action 3 and it has problems with focus. The image is blurry. Could you send me your latest update? V01.01.05.30. My account is walyentin@yahoo.com .If this problem persists I will return the camera.
DJI_20221012011914_0122_D.jpg
DJI_20221012151749_0130_D.jpg
DJI_20221012011944_0123_D.jpg
DJI_20221012151832_0131_D.jpg
10-13 04:54
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Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
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I think they just dropped an update.
Someone stated the focus was better.

But you might be better off posting in the products section of this forum. That is way more active!
https://forum.dji.com/forum-129-1.html
10-13 22:41
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wallybadea
lvl.2
Romania
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Montfrooij Posted at 10-13 22:41
I think they just dropped an update.
Someone stated the focus was better.

Finally, I also received an update. At the moment I can't test the camera very much, but at first glance there is a small improvement in the image.
I received firmware v01.01.5040
10-13 23:01
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Montfrooij
Captain
Flight distance : 2399075 ft
Netherlands
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wallybadea Posted at 10-13 23:01
Finally, I also received an update. At the moment I can't test the camera very much, but at first glance there is a small improvement in the image.
I received firmware v01.01.5040

You can read the release notes here.
https://forum.dji.com/forum.php? ... &extra=page%3D1
They don't mention the focus, but one user stated it improved.
10-13 23:02
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DJI Wanda
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wallybadea Posted at 10-13 23:01
Finally, I also received an update. At the moment I can't test the camera very much, but at first glance there is a small improvement in the image.
I received firmware v01.01.5040

Hello, there. Sorry for your inconvenience. May we know did you test the camera with the newest firmware?
10-25 06:35
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wallybadea
lvl.2
Romania
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DJI Wanda Posted at 10-25 06:35
Hello, there. Sorry for your inconvenience. May we know did you test the camera with the newest firmware?

Hello, yes I tested it and the images are just as blurry. I had osmo action 1 which was far superior in terms of image quality
10-25 13:48
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wallybadea
lvl.2
Romania
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10-25 13:54
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wallybadea
lvl.2
Romania
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10-25 13:58
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wallybadea
lvl.2
Romania
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These are made with OA3 and edited, the next ones I will post were made with OA1 unedited
10-25 14:01
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wallybadea
lvl.2
Romania
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10-25 14:07
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DJI Wanda
Administrator
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wallybadea Posted at 10-25 14:01
These are made with OA3 and edited, the next ones I will post were made with OA1 unedited

Thanks for your reply. If you are still unsatisfied with the image quality, we would recommend you send it back. We will let our engineers take a complete diagnosis on your camera. Here is the link: https://www.dji.com/support/repair?from=store_footer
10-25 18:55
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wallybadea
lvl.2
Romania
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DJI Wanda Posted at 10-25 18:55
Thanks for your reply. If you are still unsatisfied with the image quality, we would recommend you send it back. We will let our engineers take a complete diagnosis on your camera. Here is the link: https://www.dji.com/support/repair?from=store_footer

Hello .I bought the camera from the DJI store in Spain, I'm from Romania. Can I send it to a DJI service in Romania for repair or replacement?
10-26 12:59
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DJI Wanda
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wallybadea Posted at 10-26 12:59
Hello .I bought the camera from the DJI store in Spain, I'm from Romania. Can I send it to a DJI service in Romania for repair or replacement?

Yes, you can. That would be better if they could offer services for you.
10-26 19:56
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