Matrice 300 and Zenmuse Z30 issues
1436 10 2022-11-4
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Christian Guyot
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Flight distance : 548 ft
France
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When I plug my Zenmuse Z30 into my Matrice 300, I get an "Avionics" notice with error 0x1B010405. I use DJI Pilot 2.

I also noticed that the photos and videos were not saving to the microSD





Firmware Version

Firmware Version
Screenshot_20221105-010933.png
2022-11-4
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Christian Guyot
lvl.1
Flight distance : 548 ft
France
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UPDATE : the no-save of the files is due to sdCard (old was a 64 Gb with exFat formatted ) on a old one 4Gb with  fat formatted is ok.

So the avionics notice stil...
2022-11-6
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LV_Forestry
First Officer
Flight distance : 4726654 ft
Latvia
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Maybe you should start by downloading the latest firmware:
https://terra-1-g.djicdn.com/851 ... FW_V01.00.07.10.bin
Then perform the installation as described in the manual:
https://dl.djicdn.com/downloads/ ... _User_Manual_EN.pdf
2022-11-6
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Christian Guyot
lvl.1
Flight distance : 548 ft
France
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LV_Forestry Posted at 11-6 02:58
Maybe you should start by downloading the latest firmware:
https://terra-1-g.djicdn.com/851d20f7b9f64838a34cd02351370894/zenmuse%E5%9B%BA%E4%BB%B6/Z30_FW_V01.00.07.10.bin
Then perform the installation as described in the manual:

Already done :
[ 5.275745] <<<==== INTO SD CARD UPDATE CHECK MODE upgrade ====>>>
[ 5.283451] Firmware packet number on sd card:1.
[ 5.287781] Packet: [/mnt/usb/Z30_FW_V01.00.07.10.bin];
[ 5.295261] New Firmware, version:1.0.2.198.
[ 5.301969] Update mode: Normal
[ 5.337576] [0x4 0x1]V1.6.17.17 -> V1.6.17.17 not need upgrade
[ 5.357665] [0x4 0]V1.1.3.9 -> V1.1.3.9 not need upgrade
[ 5.363005] [0x1 0]V1.0.74 -> V1.0.74 not need upgrade
[ 5.367016] Check Firmware Done.
[ 5.371446] Check Result: Aborted.
[ 5.375587] The firmware on the SD card is identical to or older than the current firmware on the remote controller.
2022-11-6
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LV_Forestry
First Officer
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Christian Guyot Posted at 11-6 03:47
Already done :
[ 5.275745]
[ 5.283451] Firmware packet number on sd card:1.

Check if Skyport connection are clean
2022-11-6
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Christian Guyot
lvl.1
Flight distance : 548 ft
France
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I tried to connect to payload 2 and it worked! payload 1 seems clean but I wonder how to check it, if I need to send it to support
2022-11-6
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LV_Forestry
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Flight distance : 4726654 ft
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Christian Guyot Posted at 11-6 14:21
I tried to connect to payload 2 and it worked!  payload 1 seems clean but I wonder how to check it, if I need to send it to support

Sometimes its not visible. I clean it with dry compressed air. I recommand to not put oil on the metal part as it is recommanded by DJI in the maintenance part. If you do so, it become a real trap for all dust coming there. Better use dry air !
2022-11-6
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DJI Natalia
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Hi, there.
May we know if your problem is resolved now?
If there is anything that we can help with, please feel free to let us know.
Thank you for your support.
2022-11-6
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Christian Guyot
lvl.1
Flight distance : 548 ft
France
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Hello Natalia,

For the moment I don't see the notification error on payload 2. Can you check with your engineers if the connection of the Zenmuse Z30 is possible on payload 1? At the same time I will follow the advice of LV-Forestry to clean and test the payload1

thx
2022-11-7
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Christian Guyot
lvl.1
Flight distance : 548 ft
France
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Hi Natalia,

I've cleaned the payload 1 port and mount the Zenmouse z30 on it. The notice error still.

2022-11-9
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Christian Guyot
lvl.1
Flight distance : 548 ft
France
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Good News, no such Avionic alert message, since last firmware upgrade.
2022-12-7
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