What's going on here? Sticky gimbal?
902 5 2022-11-6
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axemanchris
lvl.2
Flight distance : 66939 ft
Canada
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Hi all;
I was out shooting a location I like and was trying out the circular "quickshot" feature.  I had tried it on a few other generic things in a wide-open school playground and the feature works a treat.  

So, on location here.... it got about half way around and it seems like the gimbal was sticking.... or.... something?

What's going on here?

I was getting wind warnings on my RC controller.  But I'd think if the wind was a problem, the drone would be getting knocked off course.  Or is this what "getting knocked off course" looks like?

It might be worth noting that I have a replacement already.  About 20 minutes after this video, I lost track of it briefly while descending (sun was in my eyes), and - long and short of it - caught the tip of a tree branch and.... well.... that was that.  Thank goodness for DJI care refresh.  I was able to get the drone back, but the gimbal was shredded (didn't notice anything weird prior to launching before the crash and after the video was taken), and there was some body damage.  

https://www.youtube.com/watch?v=u3FiNAMgjf8

Curious what anyone can offer here.  

Thanks!
Chris
Hamilton, Ontario, Canada.
2022-11-6
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Montfrooij
Captain
Flight distance : 2560453 ft
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Netherlands
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Hi,

You might be better off posting in the products section of this forum. That is way more active!
https://forum.dji.com/forum-129-1.html
2022-11-6
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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If you want to learn what your flight data tells of your incident ...

Go to: https://www.phantomhelp.com/LogViewer/Upload/

... where you'll find instructions to upload the data to that site and it will give a report.

For help interpreting the data you can post a link for the report here or better yet post it in the Mini 3 Pro forum.  Or just post the .txt file.
2022-11-7
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axemanchris
lvl.2
Flight distance : 66939 ft
Canada
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Thanks for your help so far.  

Here is a link to the report.  I'm not sure it keeps the logs, but... .https://www.phantomhelp.com/LogViewer/12DT1HYM0ZKQ07JDLW75/

Otherwise, here is a link to the .txt file.  

https://drive.google.com/file/d/1rLbdn1DwXJpzpA8uPfhzddRJ7bxzpjRU/view?usp=share_link

The glitching starts at about the 8:40 mark of the file.  There are no wind warnings at any point during the quick shot sequence.  

Thanks!
Chris
2022-11-7
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axemanchris
lvl.2
Flight distance : 66939 ft
Canada
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Interesting enough.... that same log should show my crash at the end, but it doesn't....

CT
2022-11-7
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're deeply sorry for the incident that happened on your drone. We strongly recommend sending the unit for proper diagnostics, you may request a repair service using this link https://www.dji.com/support/repair . Once you already fill in all the needed information, our team will contact you to provide further information on how to send the product to us. Thank you for your valued support.
2022-11-12
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