DJI Gamora
Administrator
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Hello, Ian. Thank you for reaching out and we're sorry to read about the refused-to-land concern you're experiencing with your Mini 3 Pro. Have you tried different flight environments to isolate this concern? Please follow the steps below to troubleshoot the issue:
1. Please check whether the remote controller’s control stick mode and the control stick operation are correct. If the control stick mode is Mode 2, push the left control stick down to land.
2. Calibrate the remote controller and ensure that the remote controller’s control stick can respond normally.
3. Check whether the landing ground meets the conditions (for example, whether the ground is flat, or whether there is a water surface). For drones with a landing protection function, when the Downward Vision System works and the ground does not meet the landing conditions, the aircraft will hover and wait for the user’s further operation.
4. Avoid flying through clouds or in a heavy fog environment, which will affect the Downward Vision System.
5. Remove any payload under the aircraft which may affect the Downward Vision System.
6. Make sure everything is updated:
Additional Notes:
· The Downward Vision Systems work best when the aircraft is at an altitude from 0.5 to 30 m if there
is no GNSS available. Extra caution is required if the altitude of the aircraft is above 30 m as the
Vision Systems may be affected.
· Keep the sensors clean at all times. DO NOT tamper with the sensors. DO NOT use the aircraft in
dusty or humid environments.
· DO NOT fly when it is raining, foggy, or if there is no clear sight.
Check the following before each takeoff:
a. Make sure there are no stickers or any other obstructions over the Infrared Sensing and Vision Systems.
b. If there is any dirt, dust, or water on the Infrared Sensing and Vision Systems, clean it with a soft
cloth. Do not use any cleanser that contains alcohol.
Thank you for your understanding and cooperation. |
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