DJI Tony
Administrator
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Hi there, stso9daa. Thank you for reaching out, and we're sorry to read about the difficulties you encountered with the Osmo Mobile 6. To enable ActiveTrack, you may follow these ways:
1. Press the trigger to track the subject in the middle of the frame automatically;
2. Manually select and track the subject in the app interface;
3. Enable Gesture Control, and perform a palm or V gesture to begin tracking, take a photo, or record a video.
Please note that ActiveTrack is not available in FPV and Spinshot Mode. Additionally, you may also do a Gimbal Calibration by going into the Camera View>Settings>Gimbal Settings>Calibration. If the issue remains, please report back. You may also provide us with necessary specifics such as the phone model, Gimbal mode, resolution used, etc. Kindly keep us updated. Thank you for your cooperation.
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