DJI Tony
Administrator
Offline
|
Hi there, tvoller. Thank you for reaching out and apologies for any inconvenience caused. To further isolate the issue, can you confirm if any error messages are showing? If yes, please indicate the specific error message. Moreover, may we ask for the current macOS version of your MacBook? You may also try uninstalling the software and reinstalling it from this link: {https://www.dji.com/downloads/products/mavic} and then try to open the software once more. Kindly keep us updated. Thank you for your valued support. |
|