Check serial number
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24059 41 2022-11-29
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djiuser_CyX47n3eK5r9
lvl.1
United Kingdom
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1581F45TB21CG1AE02TT     Mavic 3
1581F45TB21CG1AE01A1     Mavic 3 Combo
2022-11-29
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DJI Diana
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Flight distance : 2408 ft

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Hi there. Thank you for bringing this query to us. As per checking, both serial numbers show no activation records were found. You may also check it directly via this link https://service.dji.com/active/search. Thank you.

2022-11-29
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fansaf28829f
Second Officer
Flight distance : 16267723 ft
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Switzerland
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DJI Diana Posted at 11-29 12:38
Hi there. Thank you for bringing this query to us. As per checking, both serial numbers show no activation records were found. You may also check it directly via this link https://service.dji.com/active/search. Thank you.

dieser link funktioniert nicht......
2022-11-30
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DJI Diana
Administrator
Flight distance : 2408 ft

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fansaf28829f Posted at 11-30 12:17
dieser link funktioniert nicht......

Hi there. We are sorry for the inconvenience that it may have caused you. You may check and click on the link provided below. Thank you.
https://service.dji.com/active/search
2022-11-30
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djiuser_JcUdpcczZT4M
lvl.1

Hungary
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1581F4XFA2282ML77L4T
2023-4-20
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djiuser_0OjK8Kr1uwS6
lvl.1

Poland
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1581F4XFC234H008Z9ZZ
2023-7-6
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. You may check the activation information of this serial number using this link https://service.dji.com/active/search . Hope this helps. Thank you for your valued support.
2023-7-15
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Geo_Drone
Second Officer
Flight distance : 2676129 ft
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Romania
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Please check following SN if is not reported as fraud bank.
IMG-20230729-WA0049.jpg
2023-7-29
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DJI Tony
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Geo_Drone Posted at 7-29 08:31
Please check following SN if is not reported as fraud bank.

Hi there. Thank you for reaching out. I have checked the serial number and I can confirm that it is not listed on our fraud reports. Thank you and have a great day ahead.
2023-8-1
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Geo_Drone
Second Officer
Flight distance : 2676129 ft
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Romania
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DJI Tony Posted at 8-1 00:34
Hi there. Thank you for reaching out. I have checked the serial number and I can confirm that it is not listed on our fraud reports. Thank you and have a great day ahead.

Thank you.
2023-8-1
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DJI Tony
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No problem. I'm glad to assist. Have a nice day.
2023-8-1
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djiuser_aCd0NtPG4R5X
New

United States
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1581F4XFA233XML87UL0 serial number check I am meeting for this tomorrow wanted to see if it was genuine and if it’s blacklisted in anyway please help
2023-8-3
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DJI Tony
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djiuser_aCd0NtPG4R5X Posted at 8-3 14:04
1581F4XFA233XML87UL0 serial number check I am meeting for this tomorrow wanted to see if it was genuine and if it’s blacklisted in anyway please help

Hello there, Thank you for reaching out. Feel free to use this link to check the details of the serial number: https://service.dji.com/active/info
Make sure to get the previous user to unbind his account from the aircraft so you can bind your own DJI account. To unbind go to Profile>Device Management>Account and Device>Remove device from account Have a great day ahead.
2023-8-3
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djiuser_oZUdwONFQrHq
lvl.1

Italy
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1581F4QZB21CK1BE0906
2023-9-3
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DJI Tony
Administrator

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Hello there. Thank you for reaching out. If you want to confirm the status of the serial number, I have already checked it and it shows it does not have any activation records, or possibly the unit is not yet activated. you can also check it from your end by using this link: https://service.dji.com/active/info.
Have a great day ahead.



2023-9-4
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djiuser_n8fYGQWjD9x0
lvl.1

Germany
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1581F4XFC227N007CY9U
2023-11-4
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Please refer to the response of DJI Tony above on how you check the serial number of your unit to have the model and activation information on this certain serial number. Should you have other inquiries, feel free to contact us. Have a nice day!
2023-11-5
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djiuser_46tQX0heYC7A
New

India
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4L65M229143S01RC
2023-11-17
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djiuser_46tQX0heYC7A
New

India
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4L65M229143S01RC  
2023-11-17
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DJI Tony
Administrator

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Hello there. If you want to know the warranty status of your OM 5. It is expected to expire by 04/25/2024. If you want further details, you can use this link: https://repair.dji.com/device/detail?lang=en&re=us. Have a great day ahead.
2023-11-17
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djiuser_dlU4Bgpows89
New

United Arab Emirates
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Hi, there are some video on that they told it, if we have R in ending or in SN it is refurbished drone, so can you please let me know if my drone's SN 1581F6Z9C23AB003BRVR is New or Refurbished??
2023-12-5
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DJI Tony
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djiuser_dlU4Bgpows89 Posted at 12-5 01:05
Hi, there are some video on that they told it, if we have R in ending or in SN it is refurbished drone, so can you please let me know if my drone's SN 1581F6Z9C23AB003BRVR is New or Refurbished??

Hello there. Was this bought from the DJI Official Store? If so, it is indicated on the website when buying if it's refurbished or not. https://store.dji.com/pages/refurbished. Have a nice day.
2023-12-5
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djiuser_dlU4Bgpows89
New

United Arab Emirates
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DJI Tony Posted at 12-5 02:21
Hello there. Was this bought from the DJI Official Store? If so, it is indicated on the website when buying if it's refurbished or not. https://store.dji.com/pages/refurbished. Have a nice day.
Hi in my country there is no DJI store, i bought this from nearby store where DJI products were sold, so can you just tell me if this SN is new or its Refurbished. If is there any link where we can verify if it's refurbished or new.
2023-12-6
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DJI Tony
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djiuser_dlU4Bgpows89 Posted at 12-6 04:27
Hi in my country there is no DJI store, i bought this from nearby store where DJI products were sold, so can you just tell me if this SN is new or its Refurbished. If is there any link where we can verify if it's refurbished or new.

Hi there. The serial number you have provided does not belong to a refurbished drone. Have a nice day.
2023-12-7
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djiuser_9OG098JZechX
lvl.1
Flight distance : 7129 ft
Poland
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Hi all,

This thread is pretty recent so I'm gonnas ask here. I am thinking about buying an aftermarket DJI drone, but first I want to verify its serial number on the DJI website. The seller claims it is a warranty replacement unit that hasn't been unpacked and activated. He also says he had care refresh on the original drone. If this is true, what should I see on the website when checking serial number? Should there be warranty expiration date and care refresh status but no date under "activation time" section? Or will I see no mention of the warranty and care refresh since the drone hasn't been activated?
Is there anything else I can/should do to verify the seller's claims and the drone that I want to buy?

Thanks!
Chris
2023-12-28
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DJI Gamora
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djiuser_9OG098JZechX Posted at 12-28 18:11
Hi all,

This thread is pretty recent so I'm gonnas ask here. I am thinking about buying an aftermarket DJI drone, but first I want to verify its serial number on the DJI website. The seller claims it is a warranty replacement unit that hasn't been unpacked and activated. He also says he had care refresh on the original drone. If this is true, what should I see on the website when checking serial number? Should there be warranty expiration date and care refresh status but no date under "activation time" section? Or will I see no mention of the warranty and care refresh since the drone hasn't been activated?

Hi, there. Please know that we've responded to your other posts via this link. I hope to hear from you soon.
2023-12-29
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Влади Бали
New

Indonesia
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Hi
Plz check number of battery mavic3
4ERPJCLDA0AFKR
1-4 23:10
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Tomazi
lvl.1

Serbia
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Please can you check this SN.Thank you
IMG_20240219_054502.jpg
2-18 21:49
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djiuser_Zg5hz5I7Bt66
New

United States
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Can I have the serial number checked to see if drone is stolen before I buy?

Serial Number: 3q4cj1f3b3jrve

DJI Mini 2

2-22 09:31
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djiuser_ZOHxprzCb2GJ
New

Slovakia
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Hello, can the Mavic 3 drone battery be verified?
4ERKL4U6G34515
Well thank you.
2-27 11:25
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DJI Tony
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djiuser_ZOHxprzCb2GJ Posted at 2-27 11:25
Hello, can the Mavic 3 drone battery be verified?
4ERKL4U6G34515
Well thank you.

Hi there. Yes, the serial number is a DJI Battery, to check further details, please refer to the Device Info Inquiry on the DJI official website or use this link: https://service.dji.com/device/detail?re=US&lang=en. Have a great day ahead.
2-27 22:02
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djiuser_ZOHxprzCb2GJ
New

Slovakia
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Hello, thank you for verifying. On that link but every 14 local data is "Verified".
For example also: HELLOTHANKYOUFOR
2-28 07:07
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DJI Paladin
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Flight distance : 318 ft

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djiuser_ZOHxprzCb2GJ Posted at 2-28 07:07
Hello, thank you for verifying. On that link but every 14 local data is "Verified".
For example also: HELLOTHANKYOUFOR

Hello there. May I please ask if you were able to check the details of your DJI Mavic 3 using the link that DJI Tony provided? If not, please take a screenshot of the error message and then send it to us so we can help you further. Please keep us posted.
2-29 02:25
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djiuser_ZOHxprzCb2GJ
New

Slovakia
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DJI Paladin Posted at 2-29 02:25
Hello there. May I please ask if you were able to check the details of your DJI Mavic 3 using the link that DJI Tony provided? If not, please take a screenshot of the error message and then send it to us so we can help you further. Please keep us posted.

Hi, it also verifies imaginary numbers.
2-29 10:59
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George Daniel Paun
lvl.1

Romania
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37q3kc700bz07k
2-29 16:07
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DJI Paladin
Administrator
Flight distance : 318 ft

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djiuser_ZOHxprzCb2GJ Posted at 2-29 10:59
Hi, it also verifies imaginary numbers.
[view_image]

Hi there. Thank you for your response. Upon checking the serial number that you have provided above, it shows that the battery is under warranty with an expiration date of 02/07/2025. Should you have other inquiries, feel free to contact us. Have a good one!
3-1 04:01
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alekos78
lvl.1

United Kingdom
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Can this be checked
1581F4XFD223Q00344Q5
3-1 11:04
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DJI Paladin
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Flight distance : 318 ft

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alekos78 Posted at 3-1 11:04
Can this be checked
1581F4XFD223Q00344Q5

Hello there. Kindly check the serial number using this link https://service.dji.com/device/search?lang=en&re=gb to obtain the activation time and other information about the said serial number. Should you have other inquiries, feel free to contact us.
3-1 19:23
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fans8a44fdc0
lvl.1
Flight distance : 1602635 ft
Belarus
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Hello!
S/N 5FCKA80012RQA DJI
What is f.... drone?
3-15 04:36
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DJI Paladin
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Flight distance : 318 ft

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fans8a44fdc0 Posted at 3-15 04:36
Hello!
S/N 5FCKA80012RQA DJI
What is f.... drone?

Hi there. Please check the enter the serial number on this link  https://service.dji.com/device/search?lang=en&re=gb to see the available details on this unit.
3-16 02:41
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