Front arm problems
1370 6 2022-12-2
Uploading and Loding Picture ...(0/1)
o(^-^)o
djiuser_r1b5udkoPFJ5
lvl.2
Flight distance : 16699 ft
United Kingdom
Offline

Hi All

just wondering if anyone has had the problem with the front arm not locking in properly....

I dont want to put the front n/s arm in its place as it feels like it will break,the drone arm are quite stiff when u pull away from the body and put in place so you can fly,but when its put back after a flight i notice it drops down slightly,i have cheked the screws and they seem to be tight,is this a problem with the dji pro 3

regards Neil

2022-12-2
Use props
DJI Tony
Administrator
Offline

Hi, Neil. Thank you for reaching out, and we're sorry for the trouble you're encountering. Please note that we have responded to your initial inquiry. You may consider checking our suggestions in this link.
Should you have further concerns, please reach back here at DJI Forum. Have a nice day!
2022-12-2
Use props
djiuser_r1b5udkoPFJ5
lvl.2
Flight distance : 16699 ft
United Kingdom
Offline

DJI Tony Posted at 12-2 20:39
Hi, Neil. Thank you for reaching out, and we're sorry for the trouble you're encountering. Please note that we have responded to your initial inquiry. You may consider checking our suggestions in this link.
Should you have further concerns, please reach back here at DJI Forum. Have a nice day!

Hi Tony
all sorted now
regards Neil
2022-12-2
Use props
Sean-bumble-bee
Core User of DJI
Flight distance : 15997 ft
  • >>>
United Kingdom
Offline

djiuser_r1b5udkoPFJ5 Posted at 12-2 23:55
Hi Tony
all sorted now
regards Neil

Enlighten people, what was the problem and, more to the point , the solution.
2022-12-3
Use props
djiuser_r1b5udkoPFJ5
lvl.2
Flight distance : 16699 ft
United Kingdom
Offline

Sean-bumble-bee Posted at 12-3 03:17
Enlighten people, what was the problem and, more to the point , the solution.

The problem never get fixed via dji but the drone was still under 30 days and in the uk you can exchange or get your money back.

regards Neil
2022-12-3
Use props
DJI Tony
Administrator
Offline

djiuser_r1b5udkoPFJ5 Posted at 12-2 23:55
Hi Tony
all sorted now
regards Neil

Hello, Neil. Thanks for the update, and we're sorry that the product had to be replaced/returned. We hope that you don't encounter such difficulties with your future DJI drones. Have a nice day and keep safe.
2022-12-3
Use props
djiuser_r1b5udkoPFJ5
lvl.2
Flight distance : 16699 ft
United Kingdom
Offline

DJI Tony Posted at 12-3 22:26
Hello, Neil. Thanks for the update, and we're sorry that the product had to be replaced/returned. We hope that you don't encounter such difficulties with your future DJI drones. Have a nice day and keep safe.

Hey the product is good is was just frustrating that everything that needed to be done was out of my hands...anyway dji have been helpful since and kept me in the loop and also transferred my care onto the new drone...and next time maybe i wont make the s\me mistake...but this all started because the opratives  phone line was terrible it was not like it was even on loudspeaker it was rough around the edges  and also the next lady was not much better,but hey i`m happy with the outcome since dji got more involved and a few operatives on here looked into it and got things moving.

Have a nice day.
regards Neil
2022-12-4
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules