DJI Tony
Administrator
Offline
|
Hi, TVDiscos. Thank you for your reaching out, and apologies for any inconvenience caused. To further verify the panorama issues, may we ask for a sample photo seen in the DJI RC? Regarding the error about the video not being supported, may we confirm the resolution set on your MasterShots? Please note that the RC can support downloading 4K and below non-10bit videos and all photos; (MasterShots, QuickShots, Hyperlapse, and Panorama), but the playback still only supports 1080p and does not support 4K video playback. If this is not the case, kindly let us know. We appreciate your understanding and cooperation. |
|