Hi --

I bought a used Osmo+ because it was the right price point and fit the needs I have for the project on which I plan to use it.

However, I am wondering about the battery charge time -- the documentation seems to indicate the battery should be fully charged in about an hour but I charged the unit for much longer and although the green light on the charger seemed to be "steady" indicating the battery was fullt charged, when I put the battery in and powered up the device it showed the batter life at only 38%.

I realize the Osmo+ is an old product and I don't know the back story of the item I purchase and so its possible the battery is old and doesn't charge more than ~40% but I was just wondering if anyone had any ideas about battery charge time. I don't know when this unit was last used and when I first goti t and tried to power it on it was totally dead.

Any thoughts would be appreciated.

Thanks

Rich

Hi there. Thank you for reaching out and we're deeply sorry for the trouble. Can you please send us a video showing the issue on your unit so we can check it here on our end? You may try to leave the battery on the charger for approximately 1-2 hours and check if the issue still persists. Please keep us posted. Thank you.