Shaky (Vibration Noticeable) on 30 FPS camera settings
1612 6 2022-12-17
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Elendil
lvl.4
Flight distance : 458904 ft
Philippines
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Anyone notices the shakey or noticeable camera vibration on 30 FPS camera settings?
2022-12-17
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Killerbee
lvl.4
Flight distance : 64820 ft
Netherlands
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Yes, even when postprocessed in Gyroflow it's still visible.
Makes 30fps pretty useless atm.
2022-12-17
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DJI Gamora
Administrator

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Hello, Elendil. Thank you for reaching out and we're sorry for the inconvenience. Is it just happening under 30 fps settings? You may troubleshoot with the following steps below:

1)Check if the gimbal bracket is stuck and if the rubber damper is broken.
2)Check if the propeller is misshapen or broken.
3)Check if the motor is vibrating abnormally after being started.

•  If there are no issues after the above inspection, please connect to the goggles for gimbal calibration.

•  If this issue is not fixed after calibration, or if the gimbal is malfunctioning due to external force, it is recommended to send back the product for inspection. You may contact DJI's Philippines Authorized Service below:
Name: Lazarus Information Technology Solutions
Phone Number:277535855

Thank you for your kind understanding and support.
2022-12-17
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Elendil
lvl.4
Flight distance : 458904 ft
Philippines
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DJI Gamora Posted at 12-17 03:09
Hello, Elendil. Thank you for reaching out and we're sorry for the inconvenience. Is it just happening under 30 fps settings? You may troubleshoot with the following steps below:

1)Check if the gimbal bracket is stuck and if the rubber damper is broken.

Hi DJI Gamora, this is noted will try the advised troubleshooting first then I'll provide feedback. Thank you
2022-12-17
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Elendil
lvl.4
Flight distance : 458904 ft
Philippines
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Killerbee Posted at 12-17 02:50
Yes, even when postprocessed in Gyroflow it's still visible.
Makes 30fps pretty useless atm.

Yeah, I noticed that too even after gyroflow post stabilization the vibration is still noticeable but only in the 30 FPS, none is seen on 60 FPS.
2022-12-17
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DJI Gamora
Administrator

Online

Elendil Posted at 12-17 03:14
Hi DJI Gamora, this is noted will try the advised troubleshooting first then I'll provide feedback. Thank you

Hello, Elendil. You're welcome. Please keep us posted. Have a safe flight always!
2022-12-18
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AlbertoMancini
lvl.4
Flight distance : 9610797 ft
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Italy
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Hello, i'm having the same problem on 50 fps and i don't know how to solve it.
2023-3-15
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